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Is the UIM Web Archive Down? - Again

  • 1.  Is the UIM Web Archive Down? - Again

    Posted Oct 07, 2019 01:12 PM
    Hello,
    Is the uim web archive down again?
    Getting:


    User and Pass are good...

    ------------------------------
    Daniel Blanco
    Enterprise Tools Architect
    Alphaserve Technologies
    ------------------------------


  • 2.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 07, 2019 01:35 PM
    Via internal network it is working, can't test external at this time.

    ------------------------------
    Support Engineer
    Broadcom
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  • 3.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 07, 2019 02:13 PM
    It looks like the connectivity via the "archive" web page is working but not via IM. It is currently broken for me.

    I suspect because  I Just got the congratulatory email from Broadcom about how smooth and wonderful the transition to Broadcom resources has been for customers that they broke something again in finishing that up.




  • 4.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 07, 2019 02:15 PM
    Broken via im for me


  • 5.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 07, 2019 02:33 PM
    Just to confirm in my labs downloads from archive.nimsoft.com do work. 
    I opened a ticket on the problem with access from the outside.

    ------------------------------
    Support Engineer
    Broadcom
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  • 6.  RE: Is the UIM Web Archive Down? - Again

    Broadcom Employee
    Posted Oct 07, 2019 07:12 PM
    Does  KB138236 : support.nimsoft.com login errors help?  The support.nimsoft.com server was recently relocated to a new server.

    ------------------------------
    Kathy Maguire
    Technical Support Engineer 4
    Broadcom
    ------------------------------



  • 7.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 07, 2019 07:22 PM
    No, restarting IM doesn't fix the issue.

    I can access the archive at http://support.nimsoft.com/Default.aspx?center=felles/archive via a web browser with no issue.

    Using IM, I am unable to enable "Internet Mode" where the archive in IM is a mix of probes available from the CA/Broadcom histed archie site and the local archive.

     This is maybe the fifth time this has been broken over the past six months but usually the web page is also broken. This time is a little unique in that the web pages still seem to work.

    -Garin


  • 8.  RE: Is the UIM Web Archive Down? - Again

    Broadcom Employee
    Posted Oct 07, 2019 07:40 PM
    Garin -

    Thank you for your prompt response.  Development has been notified in addition to the ticket that my colleague, David Michel has opened to address this issue.

    ------------------------------
    Kathy Maguire
    Technical Support Engineer 4
    Broadcom
    ------------------------------



  • 9.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 08, 2019 03:01 AM
    Hi all,

    same to me. Archive connection in IM does not work.

    It look like that the necessary Webservice is not up an running on the new server.
    The HTTP-POST on http://archive.nimsoft.com/service.asmc?WSDL timed out.

    -Olaf



  • 10.  RE: Is the UIM Web Archive Down? - Again
    Best Answer

    Broadcom Employee
    Posted Oct 08, 2019 07:54 AM
    Hello All,

    Could you please check now. The service is up and running fine now.

    You can now do a HTTP-POST on http://archive.nimsoft.com 

    Rgds,
    Rajesh B


  • 11.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 08, 2019 08:10 AM
    Hi Rajesh,

    looks good for me. Web archive connection within IM works properly again.

    Thanks
    Olaf


  • 12.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 08, 2019 09:11 AM
    It's working now...
    Maybe throw a probe on that box to monitor that service.    :-)

    "It look like that the necessary Webservice is not up an running on the new server. The HTTP-POST on http://archive.nimsoft.com/service.asmc?WSDL timed out."

    ------------------------------
    Daniel Blanco
    Enterprise Tools Architect
    Alphaserve Technologies
    ------------------------------



  • 13.  RE: Is the UIM Web Archive Down? - Again

    Posted Oct 08, 2019 12:03 PM
    https://www.whatsupgold.com  Has a free trial version.... Grin......