DX Unified Infrastructure Management

 View Only
  • 1.  UIM 20.1 CABi works 50% of the time

    Posted Apr 03, 2020 12:16 PM
    Okay so I noticed with 20.1 that CABI now has an attitude and only works when it feels like it wants to. 
    Surprisingly the upgrade from 4.10 to 4.20 was actually not painful and worked. 

    Then when I first tried to view the operator console gave me this:


    I try today and got the same thing. 10 min later I retried and it started working???


    I then drilled down into Inventory section and tried viewing a machine and it loaded the cabi page:


    A few minutes later and then was getting the same error above about Data Access Error.

    Anyone else seeing that CABI now has this issue and has an "maybe i'll work, maybe I won't" feature now. This wasn't mentioned in the road map presentation.

    There is no issue with the connectivity to the DB as they are all on the same host. There is no load on the DB that would cause no response.

    ------------------------------
    Daniel Blanco
    Enterprise Tools Team Architect
    DBlanco@alphaserveit.com
    ------------------------------


  • 2.  RE: UIM 20.1 CABi works 50% of the time

    Broadcom Employee
    Posted Apr 03, 2020 12:20 PM
    Hi Dan,

    Chrome browser? Try using the Developer Tools (F12) to view any errors.

    Steve

    ------------------------------
    Support Engineer
    Broadcom
    US
    ------------------------------



  • 3.  RE: UIM 20.1 CABi works 50% of the time
    Best Answer

    Broadcom Employee
    Posted Apr 03, 2020 12:23 PM
    Check out:

    https://knowledge.broadcom.com/external/article?articleId=186993

    Could be this issue...

    Steve

    ------------------------------
    Support Engineer
    Broadcom
    US
    ------------------------------



  • 4.  RE: UIM 20.1 CABi works 50% of the time

    Posted Apr 03, 2020 01:54 PM
    Hey Steve, thanks i already have that in place.
    Next time it happens I'll do the Chrome F12 thing and see what it says.

    ------------------------------
    Daniel Blanco
    Enterprise Tools Team Architect
    DBlanco@alphaserveit.com
    ------------------------------