"Plugin packages are not installed" error while configuring Isilon Monitoring via RESTMON Probe

[Etienne Winnubst]

Hi,

We are trying to setup Isilon monitoring using the RESTMON Probe.
When configuring the Isilon_schema with te correct details and credentials, the following error is shown: "Plugin packages are not installed"
On the CentOS7 Hub the following probes have been deployed:
* Robot_update 9.33
* java_jre 2.05
* restmon 1.41
* isilon_monitoring 1.11.1 (created with the isilon_schema.json)

Not sure what I'm missing here.

Regards,

Etienne

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Support Consultant
Proact Netherlands BV
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[David Michel]

stop the nimsoft robot watcher service
rename the $\Nimsoft\plugins directory
start the service
redeploy robot_update

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Support Engineer
Broadcom
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[David Michel]

From the console delete restmon from the robot, then remove the restmon folder on disk at the robot. 
Verify $Nimsoft\plugins\plugin_metric was created. 
Remove the isilon profile from the device. 
Add the profile back again and try it out, letting mcs handle the deployment of restmon and the isilon probe.

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Support Engineer
Broadcom
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[Etienne Winnubst]

Hi David,

Thank you for the action plan.
Unfortunately the problem still exists after following the provided steps:

I can confirm that the restmon probe has been (re)deployed automatically.
Might there be something else wrong?
Thanks.

Regards,

Etienne

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Support Consultant
Proact Netherlands BV
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[David Michel]

Was going to provide some info to setup logging, however it came into my head, what if, this is compatibility. 
https://techdocs.broadcom.com/content/dam/broadcom/techdocs/us/en/dita/ca-enterprise-software/it-operations-management/unified-infrastructure-management/uim203-flattened/topics/Platform_Support_Availability_203.pdf 
It is showing restmon for RHEL 6 & SUSE 11, but nothing for CentOS. :(

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Support Engineer
Broadcom
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[Etienne Winnubst]

Hi David,

Didn't notice that.
No problem, I'll try to deploy a Windows OS and give it another try.
Thanks.

Regards,

Etienne.

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Support Consultant
Proact Netherlands BV
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