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cdm: Failed to get FsUsage

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  • 1.  cdm: Failed to get FsUsage

    Posted 10-24-2019 05:48 AM
    cdm: Failed to get FsUsage  is the error we are getting for a robot and so for cdm probe port is not taken . Please let me know the resolution .



    Regards
    AMar


  • 2.  RE: cdm: Failed to get FsUsage

    Posted 10-24-2019 08:22 AM
    Hi we will need more information.
    What is the OS type and version?
    what is the controller version?
    what is the CDM probe version?
    if you run the cdm probe from the command line what type of error message do you get?

    ------------------------------
    Gene Howard
    Principal Support Engineer
    Broadcom
    ------------------------------



  • 3.  RE: cdm: Failed to get FsUsage

    Posted 02-13-2020 07:13 AM
      |   view attached
    Hi Gene,

    I am facing the same issue.

    OS type : Unix, Linux 3.10.0 - 1062.9.1 el7.x86_64
    Controller Version: 9.20 [Build 9.20.1072, aug 8 2019]
    CDM probe version: 6.42-MC
    No, I am not running the CDM probe from the command line.

    Error I received:
    Feb 13 13:49:01:399 [139799423985472] cdm: calling syssyat
    Feb 13 13:49:01:452 [139799423985472] cdm: Failed to get FsUsage for /mnt

    Regards
    Ntsako 



  • 4.  RE: cdm: Failed to get FsUsage

    Posted 02-13-2020 09:04 AM
    The other File Systems should be working fine..correct. /mnt is typically a temporary FS for out side devices or servers. Is there a FS mount on /mnt? You can run the mount command or just run df and ee if you see it. Then check the /etc/fstab file or vfstab depending on flavor.


  • 5.  RE: cdm: Failed to get FsUsage

    Posted 02-13-2020 09:13 AM
    is your issue that the CDM probe is not starting so it never gets a port or a pid or just that you get this error?
    These would be two different issues.

    ------------------------------
    Gene Howard
    Principal Support Engineer
    Broadcom
    ------------------------------



  • 6.  RE: cdm: Failed to get FsUsage

    Posted 02-14-2020 09:40 AM

    Hi Gene,

    Sorry I was not clear.

    My issue is that the CDM probe doesn't start and it shows those errors.

    We never had the Linux favor in our Environment we are using this server to test.
    And when I deploy the probe but it shouldn't start, and see below for logs. It seems it does pickup port and PID but loses it again.




    Log start
    -----------------------------------------------------------------------------------------------------

    Feb 13 13:49:01:399 [139799423985472] cdm: calling syssyat
    Feb 13 13:49:01:452 [139799423985472] cdm: Failed to get FsUsage for /mnt
    Feb 13 23:00:01:504 [139799423985472] cdm: Failed to get FsUsage for /test2
    Feb 13 23:00:01:572 [139799423985472] cdm: ****************[ Starting ]****************
    Feb 13 23:00:01:572 [139799423985472] cdm: cdm 6.42
    Feb 13 23:00:01:572 [139799423985472] cdm: Nimsoft Corporation
    Feb 13 23:00:01:574 [139799423985472] cdm: port=48008 PID=19394
    Feb 13 23:00:02:582 [139799423985472] cdm: Failed to get FsUsage for /mnt
    Feb 13 23:01:32:584 [139799423985472] cdm: Failed to get FsUsage for /test2
    Feb 13 23:15:02:112 [139799423985472] cdm: Failed to get FsUsage for /mnt
    Feb 13 23:30:27:348 [139799423985472] cdm: Failed to get FsUsage for /test2
    Feb 13 23:30:28:351 [139799423985472] cdm: Failed to get FsUsage for /mnt
    Feb 13 23:31:57:581 [139799423985472] cdm: Failed to get FsUsage for /test2
    Feb 13 23:31:57:582 [139799423985472] cdm: Failed to get FsUsage for /run/user/2002
    Feb 13 23:32:03:450 [140117359241024] cdm: calling syssyat
    Feb 13 23:32:03:464 [140117359241024] cdm: Failed to get FsUsage for /mnt
    Feb 14 00:05:16:493 [140117359241024] cdm: Failed to get FsUsage for /test2
    Feb 14 00:05:16:504 [140117359241024] cdm: ****************[ Starting ]****************
    Feb 14 00:05:16:504 [140117359241024] cdm: cdm 6.42
    Feb 14 00:05:16:504 [140117359241024] cdm: Nimsoft Corporation
    Feb 14 00:05:16:506 [140117359241024] cdm: port=48008 PID=29617
    Feb 14 00:05:17:515 [140117359241024] cdm: Failed to get FsUsage for /mnt
    Feb 14 00:06:47:591 [140117359241024] cdm: Failed to get FsUsage for /test2
    Feb 14 00:06:47:591 [140117359241024] cdm: Failed to get FsUsage for /run/user/2002
    Feb 14 00:20:17:939 [140117359241024] cdm: Failed to get FsUsage for /mnt
    Feb 14 00:39:17:878 [140650684909376] cdm: calling syssyat
    Feb 14 00:39:17:901 [140650684909376] cdm: Failed to get FsUsage for /mnt

    -----------------------------------------------------------------------------------------------------------------------------------------------------------------
    Log end


    Regards

    Ntsako




  • 7.  RE: cdm: Failed to get FsUsage

    Posted 02-14-2020 10:24 AM
    Still no Linux version, but if the probe does not start the "Failed to get FsUsage" is not the problem. I would verify you are using the latest robot version. A


  • 8.  RE: cdm: Failed to get FsUsage

    Posted 02-17-2020 08:13 AM

    Hi Gregg,

    Yes, I am using the latest version so the probe.

    And about the OS version, I have attached the picture of the controller probe status:
     System type = unix
    System = Linux
    System Linux 3.10.0-1062.9.1el7.x86_64

    cdm probe version is : cdm 6.42

    Regards

    Ntsako




  • 9.  RE: cdm: Failed to get FsUsage
    Best Answer

    Posted 02-18-2020 09:14 AM
    Strange looks like CentOS 7. does the cdm probe eventually turn red in IM? Maybe turn your cdm debug higher. maybe check controller log and the systems /etc/log/messages or /var/log/messages, depending on what CentOS calls it, during cdm start. Also maybe run a df and see what type of FS are the ones complaining. Maybe remove unused entries from the /etc/fstab or equivalent file for CentOS. Don't know of the top of my head for that flavor. Also maybe delete cdm probe as well as directory in the probes directory and redeploy. Maybe even try a earlier version. If CentOS 7, you should be able to drop versions.


  • 10.  RE: cdm: Failed to get FsUsage

    Posted 02-19-2020 04:22 AM

    Hi Gregg,

    Thank you very much for your help the CDM probe has started now.

    I am using the earlier version of the CDM probe.

    What was happing was the CDM was not starting and I was using the latest version and on top of all it was not turn red it kept on changing the PID number but doesn't obtain the port number.


    Regards
    Ntsako