Check AC > OC robot > Installed Packages to see if there are any left over packages that should have been removed.
Non probe packages can be removed via > controller > view probe utility >
inst_pkg_removeAlso check OC wasp configure.
For debug logging
remote into the server hosting the OC robot
go to $\Nimsoft\probes\service\wasp\webapps\dashboard\WEB-INF\classes
make a backup copy of log4j.properties (the copy file extension cannot be .properties)
edit log4j.properties
change the first line from: 'log4j.rootCategory=WARN, CONSOLE, FILE'
to: 'log4j.rootCategory=DEBUG, CONSOLE, FILE'
and: log4j.appender.FILE.MaxFileSize=1MB
to: log4j.appender.FILE.MaxFileSize=10MB
check the \wasp\dashboard.log
------------------------------
Support Engineer
Broadcom
------------------------------
Original Message:
Sent: 10-25-2020 05:58 AM
From: Magen Kamil
Subject: uim 20.3 usm portlet problem
hello,
I upgraded my environment to 20.3
the issue happens all the time - when i enter an exist dashboard or create a new one.
i have a circle for example, and i set the data source as Alarm (hostname is XXX)
and when i live view the dashboard and click the circle, the Operator Console opens
/usm/jsp/standalone.jsp?view=alarm&viewOptions=%..........
Page Not Found
The requested page cannot be found.
why operator console opens usm ? thats very weird...
how can i fix this problem?
thank you.