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Oracle probe hang- Alert

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  • 1.  Oracle probe hang- Alert

    Posted 01-21-2020 05:23 AM

    Hi Team,

    I am receiving an alert from a Oracle probe "Profile mrgora002_mvdev timed out, the probe may be hanging!". In two days i have received around 300+ alerts. Please provide your suggestions to resolve. Its a windows system where the oracle probe is deployed.


  • 2.  RE: Oracle probe hang- Alert

    Posted 01-21-2020 08:16 AM
    How many databases are being monitored using this probe on that robot?
    You can find the probe under <UIM_Robot_Installation_Path>\probes\database\oracle\ 
    What are you seeing in the logs?

    Thank you.

  • 3.  RE: Oracle probe hang- Alert

    Posted 01-21-2020 11:43 AM

    @Rajashekar Allala  3 databases are being monitored.

  • 4.  RE: Oracle probe hang- Alert
    Best Answer

    Posted 01-22-2020 09:45 AM
    Is it only that 1 Profile? You will get an alarm for each checkpoint it tries to collect. Decrease your check points and check the login/ connection to that one DB. If All DB's check version compatibility and client software on robot. Make sure it is hitting the correct version of client software if you are actually on server. Had that problem once :)