UIM Can't add relay hub device

[John Dekker]

Hey everyone,

 

I'm trying out the UIM trial for my company to check if it's viable for us to use. However, I already ran against a problem. I have a second laptop on which I have a virtual machine with a Windows Server 2012 on it. On this machine I installed the relay hub to make a connection back to the UIM cloud platform. The installation itself poses no problem, however when I want to add the device I get the following error

I use the credentials to login into the windows server machine.

Can somebody help me with this?

[Shawn Walsh]

Hi John,

 

Sorry for the delayed response on this one.   Are you adding the Relay Hub itself as a device?

What is the 10.99.100.12 address?