Do you know how to configure the Probe HP_3PAR problem to monitor HP storage?

[Jorge Magrone]

Probe HP_3PAR presents No devices to process at this time.

Display the messages below

 

jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] ****************[ Starting ]****************
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] 1.21
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] CA Technologies
jul 05 15:41:52:672 [Discovery Publisher(Managed - 0), hp_3par] DiscoveryPublisherEngineThread.run: Starting Discovery Publisher which will run continuously.
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] port=48009
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] Has already a SID
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] Login to NimBUS is OK
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] BEGIN -- NimRequest for 'get_info', against 'controller'
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] END   -- NimRequest for 'get_info', against 'controller'
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] BEGIN -- NimRequest for 'probe_list', against 'controller'
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] END   -- NimRequest for 'probe_list', against 'controller'
jul 05 15:41:52:672 [Data Collector - XX.XX.XX.***, hp_3par] BEGIN -- NimRequest for 'get_info', against 'cdm'
jul 05 15:41:52:687 [Data Collector - XX.XX.XX.***, hp_3par] END   -- NimRequest for 'get_info', against 'cdm'
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] Creating profile ConfigDef: vm-2.45.com.nimsoft.probe.common.ctd.984631f0aff2f978dd4ca265c0ce3b3f=Profile Setup  ProfileDefinition  ctdProfile
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] For resource XX.XX.XX.*** TypeName=RESOURCE  typeInfoFound=false
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] Demo is : null
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] isDemoMode :  false
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] connection Name :  XX.XX.XX.***
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] Entering addProfileToGraph for XX.XX.XX.***
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] Leaving addProfileToGraph for XX.XX.XX.***
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] SCHEDULER: using scheduler_maximum_spread_delay_in_seconds = 180
jul 05 15:41:52:805 [Data Collector - XX.XX.XX.***, hp_3par] SCHEDULER: 1 resources with interval of 600 using spread of 180,00 seconds.
jul 05 15:41:52:816 [Connection tester - 0, hp_3par] UserName is ebt_monit
jul 05 15:41:52:816 [Connection tester - 0, hp_3par] Url is https://XX.XX.XX.***:5988
jul 05 15:41:52:816 [Connection tester - 0, hp_3par] Password is *********
jul 05 15:41:52:816 [Connection tester - 0, hp_3par] Connecting to SMIS server https://XX.XX.XX.***:5988 user XX.XX.XX.***
jul 05 15:41:52:816 [Connection tester - 0, hp_3par] Running Command Group discovery
jul 05 15:41:53:825 [Data Collector - 2, hp_3par] DataCollector for XX.XX.XX.*** collecting data
jul 05 15:41:53:825 [Data Collector - 2, hp_3par] PERF: START: ----- Pass-001 --- Data Collector Check Interval for: XX.XX.XX.***
jul 05 15:41:53:825 [Data Collector - 2, hp_3par] PERF: Memory Status: Max=910   CurrentAllocated=491   Free=405   Used=86 MB  NoGC
jul 05 15:43:52:686 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
jul 05 15:43:52:686 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
jul 05 15:43:52:686 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
jul 05 15:43:52:686 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM  Run: Finished in 0 seconds
jul 05 15:43:52:686 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
jul 05 15:45:52:696 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
jul 05 15:45:52:696 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
jul 05 15:45:52:696 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
jul 05 15:45:52:696 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM  Run: Finished in 0 seconds
jul 05 15:45:52:696 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
jul 05 15:47:52:711 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
jul 05 15:47:52:711 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
jul 05 15:47:52:711 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
jul 05 15:47:52:711 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM  Run: Finished in 0 seconds
jul 05 15:47:52:711 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
jul 05 15:49:52:710 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
jul 05 15:49:52:710 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
jul 05 15:49:52:710 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
jul 05 15:49:52:710 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM  Run: Finished in 0 seconds
jul 05 15:49:52:710 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending

Attachment(s)

HP_3PAR.txt.zip   1 KB 1 version

[Yu Ishitani]

Correct namespace specified ?

hp_3par AC Configuration - CA Unified Infrastructure Management Probes - CA Technologies Documentation 

[Jorge Magrone]

Hi Yu!

It's correct, yes.

 

Magrone

[David Michel]

Jorge,

 

Url is https://XX.XX.XX.***:5988

https indicates ssl is used, 5989 is the default port for ssl.

So you must verify if the storage device is using ssl and the port

Also if ssl is used make this change in the raw configure for startup options:
<startup>
   options = -Xms1024m -Xmx2048m -Duser.language=en -Duser.country=US  -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2

[Jorge Magrone]

Hi David,

  I used it as requested, there were no changes I'm sending the log for evidence.
I'm still in trouble, I'll wait for more suggestions.
Thank you

Jul 27 20:02:46:145 [main, hp_3par] ****************[ Starting ]****************
Jul 27 20:02:46:145 [main, hp_3par] 1.21
Jul 27 20:02:46:145 [main, hp_3par] CA Technologies
Jul 27 20:02:46:148 [main, hp_3par] port=48009
Jul 27 20:02:46:155 [main, hp_3par] Login to NimBUS is OK
Jul 27 20:02:46:158 [main, hp_3par] For resource ********* TypeName=RESOURCE typeInfoFound=false
Jul 27 20:02:46:176 [main, hp_3par] Demo is : null
Jul 27 20:02:46:176 [main, hp_3par] isDemoMode : false
Jul 27 20:02:46:176 [main, hp_3par] connection Name : *********
Jul 27 20:02:46:201 [Data Collector - *********, hp_3par] For resource ********* TypeName=RESOURCE typeInfoFound=false
Jul 27 20:02:46:201 [Data Collector - *********, hp_3par] Entering addProfileToGraph for *********
Jul 27 20:02:46:239 [Data Collector - *********, hp_3par] Leaving addProfileToGraph for *********
Jul 27 20:02:46:239 [Data Collector - *********, hp_3par] SCHEDULER: using scheduler_maximum_spread_delay_in_seconds = 180
Jul 27 20:02:46:240 [Data Collector - *********, hp_3par] SCHEDULER: 1 resources with interval of 600 using spread of 180.00 seconds.
Jul 27 20:02:46:241 [Data Collector - *********, hp_3par] SCHEDULER: using scheduler_thread_pool_size = 3
Jul 27 20:02:46:243 [Connection tester - 0, hp_3par] UserName is 3paradm
Jul 27 20:02:46:243 [Connection tester - 0, hp_3par] Url is https://*********:5988
Jul 27 20:02:46:243 [Connection tester - 0, hp_3par] Password is *********
Jul 27 20:02:46:296 [Connection tester - 0, hp_3par] Connecting to SMIS server https://*********:5988 3paradm *********
Jul 27 20:02:46:296 [Connection tester - 0, hp_3par] Running Command Group discovery
Jul 27 20:02:46:296 [Connection tester - 0, hp_3par] PERF: START: ----- Pass-000 Run CommandGroup: discovery
Jul 27 20:02:46:296 [Connection tester - 0, hp_3par] setup: concurrency_factor=0
Jul 27 20:02:46:297 [Connection tester - 0, hp_3par] Connection.Run DataCollectionPass: discovery doComandPass=true doProcessingPass=true numThreads=1
Jul 27 20:02:46:298 [Connection tester - 0, hp_3par] PERF: START: Pass-000 Run Command: TPD_StorageSystem
Jul 27 20:02:46:300 [Connection tester - 0, hp_3par] Class dumping: TPD_StorageSystem started
Jul 27 20:02:46:300 [Connection tester - 0, hp_3par] NameSpace : root/tpd Class Name TPD_StorageSystem Properties null Wbem Client org.sblim.cimclient.internal.wbem.WBEMClientCIMXML@3f6f19ba
Jul 27 20:02:46:562 [Bulk Config Engine(Scheduled - 0), hp_3par] Update Probe Template Probe Version. Updating from hp_3par:1.21 to hp_3par:1.21
Jul 27 20:02:46:563 [Bulk Config Engine(Scheduled - 0), hp_3par] Version in template definition matches version in existing template. No upgrade performed.
Jul 27 20:02:46:608 [Bulk Config Engine(Scheduled - 0), hp_3par] Entering extractPartialGraph with args: ctdObjectId='Factory_Template' depth='2147483647' includeScheme='false'
Jul 27 20:02:46:653 [Bulk Config Engine(Scheduled - 0), hp_3par] StoreNewVersionTransactionItem.apply: File "4d53769ae5e5e8cce509a8c54fb1d120e4801156" is being overwritten.
Jul 27 20:02:46:692 [Bulk Config Engine(Scheduled - 0), hp_3par] Update Probe Template Probe Version. Updating from hp_3par:1.21 to hp_3par:1.21
Jul 27 20:02:46:693 [Bulk Config Engine(Scheduled - 0), hp_3par] Version in template definition matches version in existing template. No upgrade performed.
Jul 27 20:02:46:704 [Bulk Config Engine(Scheduled - 0), hp_3par] Entering extractPartialGraph with args: ctdObjectId='Threshold_Factory_Template' depth='2147483647' includeScheme='false'
Jul 27 20:02:46:719 [Bulk Config Engine(Scheduled - 0), hp_3par] StoreNewVersionTransactionItem.apply: File "188214f7bdf9ed4033c519921de2409cf5b7730c" is being overwritten.
Jul 27 20:02:46:724 [Bulk Config Engine(Scheduled - 0), hp_3par] LockLog: UNLOCK, "templates & dtemplates"
Jul 27 20:02:46:724 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:02:46:724 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Jul 27 20:02:46:724 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM processPbmProbeConfig: Started processing for probe level configuraiton.
Jul 27 20:02:46:725 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM processPbmProbeConfig: Finished processing for probe level configuration. Completed in 0 ms
Jul 27 20:02:46:725 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Jul 27 20:02:46:725 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
Jul 27 20:02:47:242 [Data Collector - 0, hp_3par] DataCollector for ********* collecting data
Jul 27 20:02:47:243 [Data Collector - 0, hp_3par] PERF: START: ----- Pass-001 --- Data Collector Check Interval for: *********
Jul 27 20:02:47:243 [Data Collector - 0, hp_3par] PERF: Memory Status: Max=1820 CurrentAllocated=981 Free=915 Used=66 MB NoGC
Jul 27 20:04:46:723 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
Jul 27 20:04:46:723 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:04:46:723 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Jul 27 20:04:46:723 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Jul 27 20:04:46:723 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
Jul 27 20:06:11:186 [attach_socket, hp_3par] Callback get_ctd_configuration received with args: ctdObjectId 'null', depth '0', includeScheme 'null'
Jul 27 20:06:11:195 [attach_socket, hp_3par] Entering handleGetCtdConfiguration with '{"additional_arguments":"{\"aclPermissions\":{\"Edit Maintenance Mode Schedules\":\"1\",\"USM Modify Individual Monitors for Computer Systems\":\"1\",\"List Designer\":\"1\",\"SLM Admin\":\"1\",\"Reassign\":\"1\",\"USM Modify Shared Alarm Filters\":\"1\",\"Discovery Pie\":\"1\",\"Launch URL Actions\":\"1\",\"Manage Profiles\":\"1\",\"Probe Template Basic\":\"1\",\"Dashboard Designer\":\"1\",\"Alarm Management\":\"1\",\"Dashboard Download\":\"1\",\"WASP\":\"1\",\"License Management\":\"1\",\"QoS Access\":\"1\",\"Account Administration\":\"1\",\"Dashboard Upload\":\"1\",\"NFA View ToS\":\"1\",\"Program Options\":\"1\",\"Probe Configuration\":\"1\",\"Discovery Management\":\"1\",\"NFA Run Reports\":\"1\",\"List Viewer\":\"1\",\"Restrict View To User Assets\":\"1\",\"Dynamic Views States\":\"1\",\"USM Automatic Robot Installation\":\"1\",\"Accept\":\"1\",\"Modify Profiles\":\"1\",\"Acknowledge\":\"1\",\"Report Scheduler\":\"1\
,\"NFA Manage Reports\":\"1\",\"Discovery\":\"1\",\"User Monitoring\":\"1\",\"NFA View Conversations\":\"1\",\"Unassign\":\"1\",\"Manage ACL\":\"1\",\"Web Service\":\"1\",\"Automation - Create and Modify workflows\":\"1\",\"Custom Dashboards\":\"1\",\"Probe Basic\":\"1\",\"Distribution\":\"1\",\"Web Publish\":\"1\",\"Unified Reports\":\"1\",\"Execution Level 3\":\"1\",\"Cloud UE Monitor\":\"1\",\"Execution Level 2\":\"1\",\"NetFlow Configuration\":\"1\",\"Execution Level 1\":\"1\",\"SLO Access\":\"1\",\"Probe Template Management\":\"1\",\"Automation - View Items\":\"1\",\"USM Edit Monitoring Station Groups\":\"1\",\"Automation - Manage Workflows\":\"1\",\"Dashboard Design\":\"1\",\"NetFlow\":\"1\",\"Edit Maintenance Mode Devices\":\"1\",\"Policy Basic\":\"1\",\"Alarm Summary\":\"1\",\"Invisible Alarms\":\"1\",\"Management Tools\":\"1\",\"USM Group Modification\":\"1\",\"User Customization\":\"1\",\"Dynamic Views Dashboards\":\"1\",\"Alarm History\":\"1\",\"Service Desk\":\"1\",\"Automation - Manage workflow
\":\"1\",\"Maintenance Mode\":\"1\",\"Basic Management\":\"1\",\"Automation - Change configuration items\":\"1\",\"Probe Security\":\"1\",\"Automation - Create and Modify Workflows\":\"1\",\"Default Customization\":\"1\",\"Alarm Details\":\"1\",\"USM Edit Monitoring Templates\":\"1\",\"Edit URL Actions\":\"1\",\"Dynamic Views\":\"1\",\"Custom Reports\":\"1\",\"USM Monitoring Configuration Service\":\"1\",\"Extended Security\":\"1\",\"USM Geo View Modification\":\"1\",\"Archive Management\":\"1\",\"Dashboard Publish\":\"1\",\"Policy Management\":\"1\",\"User Administration\":\"1\",\"Portal Administration\":\"1\",\"USM Basic\":\"1\",\"USM Self Service Monitoring\":\"1\",\"SLM View\":\"1\",\"Assign\":\"1\",\"Change Password\":\"1\",\"Dynamic Views Reports\":\"1\",\"Report Designer\":\"1\",\"NFA View Protocols\":\"1\",\"NFA View Hosts\":\"1\"},\"isAdmin\":false,\"sid\":\"hFPMLwbF7Ehij9bEGsBg3gADMTUzMjc1NDM2NwFEQ19TZWNvbmRhcnlfSHViX05ldHdvcmsBODU3MQEyMDAuMTc0LjEwOC43MQEBMAFhZG1pbmlzdHJhdG9yATQBfDE3Mi4xOC4xOTAuMT
3fDIwMC4xNzQuMTA4LjcxfDE3Mi4yNy4zMS4zNXwxMC4yNC4yMi45MXwyMDAyOmM4YWU6NmM0NzowOjA6MDpjOGFlOjZjNDd8AQ==\"}","callback_name":"get_ctd_configuration","depth":"-1","ctd_version":"2.7;2.6;2.5;2.4;2.3;2.2","ctd_object_id":"","probe_address":"/HITSS/DC_SASCAR_HUB_SERVERS/sas-srv-ssmc01/hp_3par","include_scheme":"true"}'
Jul 27 20:06:11:195 [attach_socket, hp_3par] Entering extractPartialGraph with args: ctdObjectId='null' depth='2' includeScheme='true'
Jul 27 20:06:11:234 [attach_socket, hp_3par] Leaving cbGetCtdConfiguration
Jul 27 20:06:46:722 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
Jul 27 20:06:46:722 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:06:46:722 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Jul 27 20:06:46:722 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Jul 27 20:06:46:722 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
Jul 27 20:08:46:720 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
Jul 27 20:08:46:720 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:08:46:720 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Jul 27 20:08:46:720 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Jul 27 20:08:46:720 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
Jul 27 20:10:46:719 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
Jul 27 20:10:46:719 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:10:46:719 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Jul 27 20:10:46:719 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Jul 27 20:10:46:719 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
Jul 27 20:12:46:718 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
Jul 27 20:12:46:718 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:12:46:718 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Jul 27 20:12:46:718 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Jul 27 20:12:46:718 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
Jul 27 20:14:46:717 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThread.run: starting
Jul 27 20:14:46:717 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:14:46:717 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Jul 27 20:14:46:717 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Jul 27 20:14:46:717 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending

[yasal01]

Magrone!

 

Did you check the latest David Update?

 

What is your current HP3_par Device informations, because:

 

https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/hp_3par-hp-3par-storage-monitoring/hp_3par-hp-3par-storage-monitoring-release-notes


The probe is certified on the following HP 3PAR versions:

HP 3PAR INServ F200
HP 3PAR StoreServ 7400, 7440, 8440

 

Kind Regards,

 

Alex Yasuda
Sr. Support Engineer

[Jorge Magrone]

Hi Alex!
I answered David's request, but it still did not work, I'll wait.
Thank you

[David Michel]

based on the log entries

Jul 27 20:02:46:724 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Jul 27 20:02:46:724 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.

 

the probe could be configured for 'active = false' in raw configure,

Maybe as pointed out it is an unsupported device,

but in that case it seems more likely the message would be different since there is no exclude list I'm aware of

and it does try to communicate

Jul 27 20:02:46:243 [Connection tester - 0, hp_3par] Url is https://*********:5988

 

take note it shows 'https' which indicates SSL is used,

and it shows port 5988 which is the default port for when SSL is not used.

for SSL the default port is 5989, try that.

to test the connection use telnet <ip adddress>:port

It is possible the storage admin is using a different port.

[Jorge Magrone]

Hi David !
Okay?
   I believe it is working because I can already configure the metrics
Success so far, I will leave for another day and follow up. I checked some metrics manually and then applied the default template

Thank you for your help.
I'm going to pass the status tomorrow.

 

Magrone

[David Michel]

very good

[Jorge Magrone]

David,
Here is the beginning of the log below.
thank you

******************************************************************

Aug 01 18:42:11:635 [main, hp_3par] ****************[ Starting ]****************
Aug 01 18:42:11:635 [main, hp_3par] 1.21
Aug 01 18:42:11:635 [main, hp_3par] CA Technologies
Aug 01 18:42:11:635 [main, hp_3par] port=48009
Aug 01 18:42:11:651 [main, hp_3par] Login to NimBUS is OK
Aug 01 18:42:11:651 [main, hp_3par] For resource ********* TypeName=RESOURCE typeInfoFound=false
Aug 01 18:42:11:682 [main, hp_3par] Demo is : null
Aug 01 18:42:11:682 [main, hp_3par] isDemoMode : false
Aug 01 18:42:11:682 [main, hp_3par] connection Name : *********
Aug 01 18:42:11:697 [Data Collector - *********, hp_3par] For resource ********* TypeName=RESOURCE typeInfoFound=false
Aug 01 18:42:11:697 [Data Collector - *********, hp_3par] Entering addProfileToGraph for *********
Aug 01 18:42:11:744 [Data Collector - *********, hp_3par] Leaving addProfileToGraph for *********
Aug 01 18:42:11:744 [Data Collector - *********, hp_3par] SCHEDULER: using scheduler_maximum_spread_delay_in_seconds = 180
Aug 01 18:42:11:744 [Data Collector - *********, hp_3par] SCHEDULER: 1 resources with interval of 600 using spread of 180.00 seconds.
Aug 01 18:42:11:744 [Data Collector - *********, hp_3par] SCHEDULER: using scheduler_thread_pool_size = 3
Aug 01 18:42:11:759 [Connection tester - 0, hp_3par] UserName is *********
Aug 01 18:42:11:759 [Connection tester - 0, hp_3par] Url is https://*********:5989
Aug 01 18:42:11:759 [Connection tester - 0, hp_3par] Password is *********
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] Connecting to SMIS server https://*********:5989 ********* *********
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] Running Command Group discovery
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] PERF: START: ----- Pass-000 Run CommandGroup: discovery
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] setup: concurrency_factor=0
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] Connection.Run DataCollectionPass: discovery doComandPass=true doProcessingPass=true numThreads=1
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] PERF: START: Pass-000 Run Command: TPD_StorageSystem
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] Class dumping: TPD_StorageSystem started
Aug 01 18:42:11:884 [Connection tester - 0, hp_3par] NameSpace : root/tpd Class Name TPD_StorageSystem Properties null Wbem Client org.sblim.cimclient.internal.wbem.WBEMClientCIMXML@1b78f3b
Aug 01 18:42:11:993 [Bulk Config Engine(Scheduled - 0), hp_3par] Update Probe Template Probe Version. Updating from hp_3par:1.21 to hp_3par:1.21
Aug 01 18:42:11:993 [Bulk Config Engine(Scheduled - 0), hp_3par] Version in template definition matches version in existing template. No upgrade performed.
Aug 01 18:42:12:040 [Bulk Config Engine(Scheduled - 0), hp_3par] Entering extractPartialGraph with args: ctdObjectId='Factory_Template' depth='2147483647' includeScheme='false'
Aug 01 18:42:12:087 [Bulk Config Engine(Scheduled - 0), hp_3par] StoreNewVersionTransactionItem.apply: File "4d53769ae5e5e8cce509a8c54fb1d120e4801156" is being overwritten.
Aug 01 18:42:12:118 [Bulk Config Engine(Scheduled - 0), hp_3par] Update Probe Template Probe Version. Updating from hp_3par:1.21 to hp_3par:1.21
Aug 01 18:42:12:118 [Bulk Config Engine(Scheduled - 0), hp_3par] Version in template definition matches version in existing template. No upgrade performed.
Aug 01 18:42:12:118 [Bulk Config Engine(Scheduled - 0), hp_3par] Entering extractPartialGraph with args: ctdObjectId='Threshold_Factory_Template' depth='2147483647' includeScheme='false'
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] StoreNewVersionTransactionItem.apply: File "188214f7bdf9ed4033c519921de2409cf5b7730c" is being overwritten.
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] LockLog: UNLOCK, "templates & dtemplates"
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Start. Checking if there are devices to process.
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: No devices to process at this time.
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM processPbmProbeConfig: Started processing for probe level configuraiton.
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM processPbmProbeConfig: Finished processing for probe level configuration. Completed in 0 ms
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM Run: Finished in 0 seconds
Aug 01 18:42:12:134 [Bulk Config Engine(Scheduled - 0), hp_3par] PBM BcEngineThreadrun: ending
Aug 01 18:42:12:759 [Data Collector - 0, hp_3par] DataCollector for ********* collecting data
Aug 01 18:42:12:759 [Data Collector - 0, hp_3par] PERF: START: ----- Pass-001 --- Data Collector Check Interval for: *********
Aug 01 18:42:12:759 [Data Collector - 0, hp_3par] PERF: Memory Status: Max=1820 CurrentAllocated=981 Free=910 Used=71 MB NoGC
Aug 01 18:42:12:915 [Connection tester - 0, hp_3par] stdout: No Object type Matched : [Ljavax.cim.CIMDateTime;
Aug 01 18:42:12:915 [Connection tester - 0, hp_3par] stdout: 1030274263
Aug 01 18:42:12:915 [Connection tester - 0, hp_3par] Class dumping: TPD_StorageSystem end differnce in nanoseconds 1030274263
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] Status Name test Message com.bt.probes.model.ThresholdMessage@3050f2f7
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] PERF: START: Command.ProcessResult: TPD_StorageSystem {output=*********.test.xml}
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] Started processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 1
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] Done processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 2
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] PERF: DONE: Command.ProcessResult: TPD_StorageSystem {Seconds=0.000} {output=*********.test.xml}
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] PERF: DONE: Pass-000 Run Command: TPD_StorageSystem {Seconds=1.046}
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] PERF: Memory Status: Max=1820 CurrentAllocated=981 Free=904 Used=77 MB
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] CommandPoolExecutor.waitTillDone() Current runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] CommandPoolExecutor.waitTillDone() FINISHED: runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] CommandPoolExecutor: successfully processed 0 commands
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] PERF: DONE: ----- Pass-000 Run CommandGroup: discovery {Seconds=1.046}
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] Running Command Group test
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] PERF: START: ----- Pass-000 Run CommandGroup: test
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] setup: concurrency_factor=0
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] Connection.Run DataCollectionPass: test doComandPass=true doProcessingPass=true numThreads=1
Aug 01 18:42:12:930 [Connection tester - 0, hp_3par] PERF: START: Pass-000 Run Command: TPD_StorageSystem
Aug 01 18:42:12:946 [Connection tester - 0, hp_3par] Class dumping: TPD_StorageSystem started
Aug 01 18:42:12:946 [Connection tester - 0, hp_3par] NameSpace : root/tpd Class Name TPD_StorageSystem Properties null Wbem Client org.sblim.cimclient.internal.wbem.WBEMClientCIMXML@1b78f3b
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] stdout: No Object type Matched : [Ljavax.cim.CIMDateTime;
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] stdout: 177844700
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] Class dumping: TPD_StorageSystem end differnce in nanoseconds 177844700
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] Status Name test Message com.bt.probes.model.ThresholdMessage@3050f2f7
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] PERF: START: Command.ProcessResult: TPD_StorageSystem {output=*********.test.xml}
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] Started processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 2
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] Done processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 2
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] PERF: DONE: Command.ProcessResult: TPD_StorageSystem {Seconds=0.000} {output=*********.test.xml}
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] PERF: DONE: Pass-000 Run Command: TPD_StorageSystem {Seconds=0.190}
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] PERF: Memory Status: Max=1820 CurrentAllocated=981 Free=904 Used=77 MB
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] CommandPoolExecutor.waitTillDone() Current runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] CommandPoolExecutor.waitTillDone() FINISHED: runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] CommandPoolExecutor: successfully processed 0 commands
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] PERF: DONE: ----- Pass-000 Run CommandGroup: test {Seconds=0.190}
Aug 01 18:42:13:120 [Connection tester - 0, hp_3par] hp_3parHp3ParSessionagent.getMoRegistry().size() 2
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] UserName is *********
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] Url is https://*********:5989
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] Password is *********
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] Connecting to SMIS server https://*********:5989 ********* *********
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] Running Command Group discovery
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] PERF: START: ----- Pass-000 Run CommandGroup: discovery
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] setup: concurrency_factor=0
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] Connection.Run DataCollectionPass: discovery doComandPass=true doProcessingPass=true numThreads=1
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] PERF: START: Pass-000 Run Command: TPD_StorageSystem
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] Class dumping: TPD_StorageSystem started
Aug 01 18:42:13:120 [Data Collector - 0, hp_3par] NameSpace : root/tpd Class Name TPD_StorageSystem Properties null Wbem Client org.sblim.cimclient.internal.wbem.WBEMClientCIMXML@3f9ddb0a
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] stdout: No Object type Matched : [Ljavax.cim.CIMDateTime;
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] stdout: 155451044
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] Class dumping: TPD_StorageSystem end differnce in nanoseconds 155451044
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] Status Name test Message com.bt.probes.model.ThresholdMessage@3050f2f7
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] PERF: START: Command.ProcessResult: TPD_StorageSystem {output=*********.test.xml}
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] Started processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 2
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] Done processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 3
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] PERF: DONE: Command.ProcessResult: TPD_StorageSystem {Seconds=0.000} {output=*********.test.xml}
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] PERF: DONE: Pass-000 Run Command: TPD_StorageSystem {Seconds=0.156}
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] PERF: Memory Status: Max=1820 CurrentAllocated=981 Free=903 Used=78 MB
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] CommandPoolExecutor.waitTillDone() Current runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] CommandPoolExecutor.waitTillDone() FINISHED: runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] CommandPoolExecutor: successfully processed 0 commands
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] PERF: DONE: ----- Pass-000 Run CommandGroup: discovery {Seconds=0.156}
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] Running Command Group test
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] PERF: START: ----- Pass-000 Run CommandGroup: test
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] setup: concurrency_factor=0
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] Connection.Run DataCollectionPass: test doComandPass=true doProcessingPass=true numThreads=1
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] PERF: START: Pass-000 Run Command: TPD_StorageSystem
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] Class dumping: TPD_StorageSystem started
Aug 01 18:42:13:276 [Data Collector - 0, hp_3par] NameSpace : root/tpd Class Name TPD_StorageSystem Properties null Wbem Client org.sblim.cimclient.internal.wbem.WBEMClientCIMXML@3f9ddb0a
Aug 01 18:42:13:417 [Data Collector - 0, hp_3par] stdout: No Object type Matched : [Ljavax.cim.CIMDateTime;
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] stdout: 144278563
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] Class dumping: TPD_StorageSystem end differnce in nanoseconds 144278563
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] Status Name test Message com.bt.probes.model.ThresholdMessage@3050f2f7
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] PERF: START: Command.ProcessResult: TPD_StorageSystem {output=*********.test.xml}
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] Started processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 3
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] Done processing Result from file C:\Program Files (x86)\Nimsoft\probes\storage\hp_3par\data\*********.test.xml from file object count 3
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] PERF: DONE: Command.ProcessResult: TPD_StorageSystem {Seconds=0.000} {output=*********.test.xml}
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] PERF: DONE: Pass-000 Run Command: TPD_StorageSystem {Seconds=0.156}
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] PERF: Memory Status: Max=1820 CurrentAllocated=981 Free=903 Used=78 MB
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] CommandPoolExecutor.waitTillDone() Current runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] CommandPoolExecutor.waitTillDone() FINISHED: runCount=0 doneCount=0 exceptionCount=0
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] CommandPoolExecutor: successfully processed 0 commands
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] PERF: DONE: ----- Pass-000 Run CommandGroup: test {Seconds=0.156}
Aug 01 18:42:13:432 [Data Collector - 0, hp_3par] hp_3parHp3ParSessionagent.getMoRegistry().size() 3

[David Michel]

looks good

so specifying he correct port got it working.

[Jorge Magrone]

Thank you for your help

The result is attached.

[David Michel]

Jorge,

 

Yes, your log sample from the 1st was reviewed and as mentioned it looks like it is now working correctly. 

 

david