DX Unified Infrastructure Management

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  • 1.  Install robot in AIX 7.1

    Posted Oct 03, 2017 06:32 PM

    When I try to install the robot on an AIX 7.1 I get the following error:

     

    bash-4.2# sh RobotConfigurer.sh

    No prefix specified. Checking /etc/nimbus.conf

    Using prefix /opt

    Writing robot changes...

    Writing out installed.pkg

    architecture: 64

    plat: AIX_7_64

    cat: 0652-050 Cannot open imsoft/robot/pkg/i.

    cat: 0652-050 Cannot open st/i.

    cat: 0652-050 Cannot open stalled.pkg.

    Failed to write robot.cfg. Refer to /opt/nimsoft/robot/robot.cfg for the template file and make necessary changes before starting the robot.



  • 2.  Re: Install robot in AIX 7.1
    Best Answer

    Broadcom Employee
    Posted Oct 03, 2017 06:51 PM

    Make sure the answer file "/opt/nms-robot-vars.cfg" exists in the /opt directory
    A typical answer file looks like this:

    domain=UIM_domain_to_which_the_robot_will_belong
    hub=name_of_parent_hub
    hubip=parent_hub_IP_address
    hubrobotname=parent_hub_local_robot
    hubport=parent_hub_port_number

     

    Check the details from the URL below.
    https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/installing-ca-uim/deploy-robots/deploy-robots-in-bulk-with-a-third-party-tool-and-native-installers



  • 3.  Re: Install robot in AIX 7.1

    Posted Oct 03, 2017 06:55 PM

    Hi David,

    The file exists.



  • 4.  Re: Install robot in AIX 7.1

    Broadcom Employee
    Posted Oct 04, 2017 11:55 AM

    Hi there!

     

    Are you trying to install under a non-root user? Also, was there a robot already installed on this server?

    From the error you could also be looking at a permission issue.

     

    Kind Regards,

     

    Martin Fink

    CA Tech Support



  • 5.  Re: Install robot in AIX 7.1

    Posted Oct 10, 2017 02:09 PM

    Please use the root user to install it!



  • 6.  Re: Install robot in AIX 7.1

    Posted Oct 10, 2017 11:56 PM

    Hi everyone,

    The problem was use the user "root" and the file nms-robot-vars.cfg.