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Oracle probe - profile in "Suspended" mode - Unexpectedly

  • 1.  Oracle probe - profile in "Suspended" mode - Unexpectedly

    Posted 02-14-2017 06:47 AM

    Hi,

    We had a big problem yesterday. 

    We have configured oracle probe on our main Server and we created a profile for connecting to oracle database. It was created ok and it was working well.

    Unexpectedly, we had a ASM full, without enought space. 

    We did the troubleshooting process, adn we saw that the profile was in "suspended" status.

    My questions are:

    1 - What are the reasons to have a profile in "supended" status in?

    2 - How we can monitor those status? Any ideas? I'm afraid to have more cases like that.

    Regards,

    Nelson



  • 2.  Re: Oracle probe - profile in "Suspended" mode - Unexpectedly

    Posted 02-14-2017 01:55 PM

    Hi Nelson!

     

    1 - What is the Oracle probe version?

    2 - If you have a specific message at the log about this behavior, use the logmon probe to monitor

     

    Regards,

     

    Alex



  • 3.  Re: Oracle probe - profile in "Suspended" mode - Unexpectedly

    Posted 02-15-2017 06:02 AM

    Hi Alex,

     

    1 - What is the Oracle probe version?

    oracle probe version 5.10

    CA UIM 8.3.1

     

    2 - If you have a specific message at the log about this behavior, use the logmon probe to monitor

    How can I see the error? What and where is the log file?

     

    Regards



  • 4.  Re: Oracle probe - profile in "Suspended" mode - Unexpectedly

    Posted 02-15-2017 06:16 AM

    Nelson!

     

    We recommend you to open a CA Support ticket for further analysis, because will be better to check some details, settings, logs, etc.