DX Infrastructure Manager

Expand all | Collapse all

UMP console url not opening

  • 1.  UMP console url not opening

    Posted 02-06-2017 06:08 AM

    Hi,

     

    CA UIM UMP console URL not opening and throwing HTTP error 404.

     

    Where can be the issue.

     

     

    Thanks.



  • 2.  Re: UMP console url not opening

    Posted 02-06-2017 07:42 AM

    What version and what url are you using?



  • 3.  Re: UMP console url not opening

    Broadcom Employee
    Posted 02-06-2017 11:12 AM

    set the wasp loglevel to 3 and logsize to 35000

    restart the wasp robot

    check the wasp.log and protal.log for errors

    need more to go on

    this could be a port conflict

    problem connecting to the database.

     

    Too many things to provide you next steps without more information.

    I would suggest opening a case with support for faster resolution.



  • 4.  Re: UMP console url not opening

    Broadcom Employee
    Posted 02-08-2017 09:47 AM

    Hi Ayush, were you able to get this resolved?
    I agree with Gene that we will need some more information to help you get this resolved.

     

    I recommend using the 'Find It' feature on CA Support Online - look on the left side of the page.

    Search something like 'ump 404' and then filter on the UIM product.

    You should be able to see a ton of relevant articles and documentation.

     

    Hope that helps!