We are using UIM version 8.5.1
We are not able to open CABI from Internet explorer 11 version 11.162.10568.0, even from Google chrome version 5.2.0 getting below attached screen when we click on CABI portlet.
Kindly suggest why this is happening and how it get resolved.
getting above attached screen when we click on CABI portlet.
Is https enabled on the cabi server / ump server ?
Open cabi stand-alone in a web browser like mozilla
You will see the some security message related to certificate , but are able to accept the certificate.
Add exception and save the certificate
after this try logging to ump and check if can open the summary dashboard page
Is your cabi and UMP Server using HTTP or HTTPS?
Both need to use the same.
Did you get this working ? If you need detailed assistance I would suggest opening a support case.
Else, can you mark this as answered if all ok.
Ya it's working now issue has been resolved.
Hi MCX.1, good to know that now is working after set both to HTTP or HTTPS.
Could you please mark my answer as the correct one?
Tks and have a nice day!