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UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

  • 1.  UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Posted Apr 12, 2017 04:39 AM

    Hi All,

     

    i've tried to install UIM 8.5.1 on my local testmachine (without DNS or other services, but the prerequisite should be fulfilled), when the installation stuck at 26% and after that failed.

    in the logs i can see the next error messages. do you have please any idea/suggestion how to fix it?

    i dont know whether the ip 127.0.0.1 is the one that it should correctly pick up.

    thank you

     

    2017-04-12 10:59:49,576 INFO impl.UIMServerConfigureController:waitForProbeToRespondCommon:3193 [Thread-33] - Waiting for 'controller' probe to respond.
    2017-04-12 10:59:49,586 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
    2017-04-12 10:59:49,592 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused
    2017-04-12 10:59:52,092 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
    2017-04-12 10:59:52,095 DEBUG pds.PDSController:send:180 [Thread-33] - Command 'nametoip' response retrieved.
    2017-04-12 10:59:52,096 INFO probe.ProbeController:waitForResponse:235 [Thread-33] - ip_address: 127.0.0.1
    2017-04-12 10:59:52,096 INFO probe.ProbeController:waitForResponse:236 [Thread-33] - port: 48000
    2017-04-12 10:59:52,096 INFO impl.UIMServerConfigureController:waitForProbeToRespondCommon:3198 [Thread-33] - 'controller' probe successfully responded.
    2017-04-12 10:59:52,096 INFO impl.UIMServerConfigureController:waitForProbeToRespondCommon:3193 [Thread-33] - Waiting for 'hub' probe to respond.
    2017-04-12 10:59:52,096 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
    2017-04-12 10:59:52,097 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'hub'
    2017-04-12 10:59:54,598 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
    2017-04-12 10:59:54,600 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'hub'
    2017-04-12 10:59:57,100 DEBUG pds.PDSController:send:177 [Thread-33] - Sending 'nametoip' with sid: null, timeout: 30000
    ...
    2017-04-12 11:04:49,594 WARN probe.ProbeController:waitForResponse:240 [Thread-33] - nametoip failed: (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'hub'
    2017-04-12 11:04:52,104 ERROR probe.ProbeController:waitForResponse:251 [Thread-33] - Failed to communicate with probe 'hub' in the allotted time.
    2017-04-12 11:04:52,104 ERROR impl.UIMServerConfigureController:run:492 [Thread-33] - NimException caught
    (6) permission denied, Failed to communicate with probe 'hub' in the allotted time of 300 secs.
    at com.nimsoft.install.nimcommon.probe.ProbeController.waitForResponse(ProbeController.java:252)
    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.waitForProbeToRespondCommon(UIMServerConfigureController.java:3196)
    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.waitForProbeToRespondCommon(UIMServerConfigureController.java:3187)
    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.startupNMS(UIMServerConfigureController.java:601)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)
    at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)
    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_nmsStartup(UIMServerConfigureController.java:527)
    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure(UIMServerConfigureController.java:504)
    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.run(UIMServerConfigureController.java:490)
    at java.lang.Thread.run(Unknown Source)



  • 2.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Broadcom Employee
    Posted Apr 12, 2017 05:36 AM

    Hello Stefan, please check your local hosts file  ( windows\system32\drivers\etc\hosts for Windows platform and /etc/hosts for Unix platforms) that the correct ipaddress and hostname is configured. Comment the 172.0.0.1 if there are any doubts.

     

    Kind regards,

    Britta Hoffner



  • 3.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Posted Apr 12, 2017 10:40 AM

    Hi, it's CentOS 6.5 and the /etc/hosts is

     

    127.0.0.1 localhost localhost.localdomain uim.mydomain.com
    ::1 localhost6 localhost6.localdomain6 uim.mydomain.com
    192.168.5.33 uim.mydomain.com

     

    is it correct please as Rubens in a reply below wrote to put 127.0.0.1 here, so im confused.

    thank you, stefan



  • 4.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Posted Apr 12, 2017 06:17 AM

    Hi Stefan,

     

    the TEC1681696 described how to debug InstallAnywhere. We had an simular Issue with a system where WASP was installed before and some parts are not deleted. You can see it in the Debug only.

     

    Alex



  • 5.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Broadcom Employee
    Posted Apr 12, 2017 07:56 AM

    Hi Stefan,

     

    Since it is test environment try to add on the host file the 127.0.0.1 and the name for this server

     

    Like

     

    127.0.0.1 stefen.com

     

    something like that, I saw a behavior like that on a Linux environment but never at Windows.

     

    Rubens



  • 6.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Posted Apr 12, 2017 10:39 AM

    Hi, it's CentOS 6.5 and the /etc/hosts is

     

    127.0.0.1 localhost localhost.localdomain uim.mydomain.com
    ::1 localhost6 localhost6.localdomain6 uim.mydomain.com
    192.168.5.33 uim.mydomain.com

     

    is it correct please as Britta in a replyabove wrote to comment it so im confused.

    thank you, stefan



  • 7.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Broadcom Employee
    Posted Apr 13, 2017 07:23 AM

    Stefen,

    Try to do this:

    #127.0.0.1 localhost localhost.localdomain uim.mydomain.com
    #::1 localhost6 localhost6.localdomain6 uim.mydomain.com

    127.0.0.1 uim.mydomain.com
    192.168.5.33 uim.mydomain.com

     

    Let me now if works.

     

    Rubens



  • 8.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Posted Apr 19, 2017 02:52 AM

    Hi Rubens,

     

    actually i had to delete  uim.mydomain.com from 127.0.0.1

     

    after modifying /etc/hosts to

     

    127.0.0.1 localhost localhost.localdomain
    ::1 localhost6 localhost6.localdomain6
    192.168.5.33 uim.mydomain.cz

     

    the installation was 100% successful. 

     

    thank you, stefan



  • 9.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused
    Best Answer

    Broadcom Employee
    Posted Apr 13, 2017 08:48 AM

    Hello Stefan, the problem is this line:

     

    127.0.0.1 localhost localhost.localdomain uim.mydomain.com
    ::1 localhost6 localhost6.localdomain6 uim.mydomain.com

     

    as you can see uim.mydomain.com is mapped to 127.0.0.1

     

    change this line in either one:

     

    #127.0.0.1 localhost localhost.localdomain uim.mydomain.com
    ::1 localhost6 localhost6.localdomain6 uim.mydomain.com

     

    or

     

    127.0.0.1 localhost localhost.localdomain
    ::1 localhost6 localhost6.localdomain6 uim.mydomain.com

     

    Let me know how it goes.

     

    Thanks and kind regards,

    Britta Hoffner



  • 10.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Posted Apr 19, 2017 02:51 AM

    Thank you Britta,

     

    that was the problem.

     

    after modifying /etc/hosts to

     

    127.0.0.1 localhost localhost.localdomain
    ::1 localhost6 localhost6.localdomain6
    192.168.5.33 uim.mydomain.com

     

    the installation was 100% successful. 

     

    thank you, stefan



  • 11.  Re: UIM 8.5.1 installation failed at 26% - nametoip failed: (80) Session error, Unable to open a client session for 127.0.0.1:48000: Connection refused

    Broadcom Employee
    Posted Apr 18, 2017 10:25 AM

    Hi Stefan, is the question answered ?

     

    Thanks and kind regards,

    Britta Hoffner