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  • 1.  SDP Wasp Error with Dashboard Display

    Posted May 24, 2012 08:18 PM

    Hey Forum...

     

    Im having a issue with SDP 2.6.1. When I log in, everthing looks great, everything in the left panels seem to populate but when I select a server from my dynamic views in order to look at it's dashboard, all I get is empty white panel on the right where the dashboard should be. I dug into the wasp probe and found the following error popping up for most dashboards I try to view (a few work).

     

    May 24 13:04:30:035 DEBUG [http-80-1, com.nimsoft.nimbus.probe.service.wasp.udm.PassThroughPanelData] Retrieving PANEL_DATA[_didv_/Server/XXXX-Dev-Primary/xxxxx-***-xxxx](Administrator)  May 24 13:04:30:044 ERROR [http-80-1, com.nimsoft.nimbus.probe.service.wasp.udm.PassThroughPanelData] (2) communication error, I/O error on nim session  on session (C) com.nimsoft.nimbus.NimNamedClientSession@e914c8: Connection reset  May 24 13:04:30:044 ERROR [http-80-1, com.nimsoft.nimbus.webapp.sdp.vanquish.service.DashboardService] (2) communication error, I/O error on nim session  on session (C) com.nimsoft.nimbus.NimNamedClientSession@e914c8: Connection reset  May 24 13:04:30:044 DBLOW [http-80-1, com.nimsoft.nimbus.webapp.sdp.vanquish.SimplifiedException] Code: 4:Common.SRV_ERR_DATAINIT Message: Failed to retrieve initial data from server. Detail: (2) communication error, I/O error on nim session  on session (C) com.nimsoft.nimbus.NimNamedClientSession@e914c8: Connection reset

     If anyone has seen this before or can point me in a certain direction, please do.

     

    Thanks,

    Ben



  • 2.  Re: SDP Wasp Error with Dashboard Display

    Posted May 24, 2012 09:39 PM

    There should be a little icon to rebuild the template in the upper corner of the dynamic views.  I would try that first and see if it resolves your issue.



  • 3.  Re: SDP Wasp Error with Dashboard Display

    Posted May 25, 2012 04:38 PM

    Neal,

     

    The problem is the whole view is blank, no refresh icon is available.

     

    Ben



  • 4.  Re: SDP Wasp Error with Dashboard Display

    Posted May 25, 2012 08:59 PM

    I would try stopping wasp and deleting the dynamicviews folder in the webapps directory which would then allow was to extract the war file again maybe something is corrupt with your dynamic views portlet.

    Make sure your nis_server or group server probe is working properly as well.



  • 5.  Re: SDP Wasp Error with Dashboard Display

    Posted May 29, 2012 04:08 PM
    In the webapps folder under Program Files (x86)\Nimsoft\probes\service\wasp\webapps, I only have three items, a ROOT directory, dapi.war, and sdp.war.

    Ben


  • 6.  Re: SDP Wasp Error with Dashboard Display

    Posted Jul 30, 2012 09:46 PM

    In case anyone out there runs into a similar problem, the issue was resolved by doing the following:

     

    - Deactivated the dashboard_engine.

    - Truncated all tbn_t_... tables and also the tbnlogging table.

    - Activated the dashboard_engine.

     

    Long story short... we had two different servers listed as running the dashboard_engine.  You can determine if this is your issue by checking the tbn_t_controller table.  If you see it using more than one server, this is probably your issue.

     

    Thanks,

    Karen