What happened to docs.nimsoft.com ?

[Daniel Blanco]

Hello CA. What happened to docs.nimsoft.com ? Its no longer available. I cannot bring up the help from within the Nimsoft IM tool as it comes up empty.

I need to send documentation to a client asking for a certain section from the doc and now the site is down.

The help tries to go to this site: 

http://aws-0ab7d906.ca.com/prodhelp/index.htmprodhelp/en_US/Monitor/InfrastructureManager/index.htm

 

 

I have 100+ bookmarks referencing specific pages for each probe and need this back up and working.

[Anon Anon]

I just noticed this myself, and I too have loads of links from our internal documentation to them. Hopefully they'll get it back up shortly.

[Legacy User]

The UIM documentation has move to the CA Wiki under the DocOps initiative.

 

In a browser, trying to go to http://docs.nimsoft.com takes you to: http://aws-0ab7d906.ca.com/prodhelp/index.htm, which displays the following:

 

The CA Unified Infrastructure Management Product Library has moved to wiki.ca.com

 

For Unified Infrastructure Management version 8.1 or later, user documentation is available at wiki.ca.com. Use the links below to find the latest documentation for your product:

CA Unified Infrastructure Management

CA Unified Infrastructure Management - Probes

 

 

Documentation for Unified Infrastructure Management 8.0 or earlier will still be available at docs.nimsoft.com:

The full product library

The Probe Library for Admin Console

The Probe Library for Infrastructure Manager

 

 

Embarrassingly, those new links don't seem to work.  The ones I now use are:

https://wiki.ca.com/display/UIM81 - general documentation

https://wiki.ca.com/display/UIMPGA/ - probe guides

 

 

I know the structure of the documentation has changed for the new Wiki Site too - not sure what to suggest about rebuilding your 100+ links...

[Keith Morton]

The page you just posted does not come up for me.  I get an error when docs.nimsoft.com redirects to the aws site.

[Daniel Blanco]

I get nothing but "Page not found" when trying to go to docs.nimsoft.com. Did anyone consider the impact to the IM product when folks need to look up the help now? Its broken. There is no re-direction going on.

[Legacy User]

I can only apologize - I have raised a ticket internally to get this resolved asap.

 

Kind Regards,

 

Adrian Johnson

CA Services

[Anon Anon]

thanks Adrian.

[Anon Anon]

Our apologies to all who were affected here. There was a configuration issue discovered yesterday which should be resolved now. Please let us know if you are still having issues reaching the docs site after clearing browser cache as appropriate.

[Daniel Blanco]

Thank you Dennis! The help in IM is now woking correctly. Thank for the prompt fix.

[Legacy User]

Thanks Dennis

 

Looks like it is working from my customer's machine too.

 

Adrian