DX Infrastructure Manager

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What happened to docs.nimsoft.com ?

  • 1.  What happened to docs.nimsoft.com ?

    Posted 03-17-2015 10:06 AM

    Hello CA. What happened to docs.nimsoft.com ? Its no longer available. I cannot bring up the help from within the Nimsoft IM tool as it comes up empty.

    I need to send documentation to a client asking for a certain section from the doc and now the site is down.

    The help tries to go to this site: 

    http://aws-0ab7d906.ca.com/prodhelp/index.htmprodhelp/en_US/Monitor/InfrastructureManager/index.htm

     

    missing_IM_Help.jpg

     

    I have 100+ bookmarks referencing specific pages for each probe and need this back up and working.



  • 2.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 10:12 AM

    I just noticed this myself, and I too have loads of links from our internal documentation to them. Hopefully they'll get it back up shortly.



  • 3.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 10:16 AM

    The UIM documentation has move to the CA Wiki under the DocOps initiative.

     

    In a browser, trying to go to http://docs.nimsoft.com takes you to: http://aws-0ab7d906.ca.com/prodhelp/index.htm, which displays the following:

     

    The CA Unified Infrastructure Management Product Library has moved to wiki.ca.com

     

    For Unified Infrastructure Management version 8.1 or later, user documentation is available at wiki.ca.com. Use the links below to find the latest documentation for your product:

    CA Unified Infrastructure Management

    CA Unified Infrastructure Management - Probes

     

     

    Documentation for Unified Infrastructure Management 8.0 or earlier will still be available at docs.nimsoft.com:

    The full product library

    The Probe Library for Admin Console

    The Probe Library for Infrastructure Manager

     

     

    Embarrassingly, those new links don't seem to work.  The ones I now use are:

    https://wiki.ca.com/display/UIM81 - general documentation

    https://wiki.ca.com/display/UIMPGA/ - probe guides

     

     

    I know the structure of the documentation has changed for the new Wiki Site too - not sure what to suggest about rebuilding your 100+ links...



  • 4.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 10:26 AM

    The page you just posted does not come up for me.  I get an error when docs.nimsoft.com redirects to the aws site.



  • 5.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 10:51 AM

    I get nothing but "Page not found" when trying to go to docs.nimsoft.com. Did anyone consider the impact to the IM product when folks need to look up the help now? Its broken. There is no re-direction going on.

    pic1.jpg



  • 6.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 11:20 AM

    I can only apologize - I have raised a ticket internally to get this resolved asap.

     

    Kind Regards,

     

    Adrian Johnson

    CA Services



  • 7.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 11:33 AM

    thanks Adrian.



  • 8.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 11:46 AM

    Our apologies to all who were affected here. There was a configuration issue discovered yesterday which should be resolved now. Please let us know if you are still having issues reaching the docs site after clearing browser cache as appropriate.



  • 9.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 11:50 AM

    Thank you Dennis! The help in IM is now woking correctly. Thank for the prompt fix.



  • 10.  Re: What happened to docs.nimsoft.com ?

    Posted 03-17-2015 11:55 AM

    Thanks Dennis

     

    Looks like it is working from my customer's machine too.

     

    Adrian