DX Infrastructure Manager

Tech Tip: Increase logging in the RA Pump log

  • 1.  Tech Tip: Increase logging in the RA Pump log

    Broadcom Employee
    Posted 08-27-2013 04:36 PM

    This TechTip pertains to Reporter Analyzer 9.0.

     

    You may want to increase logging in the RA Pump log (pump####-##-##.log) found in x:\netqos\reporter\logs directory, to diagnose a particular problem relating to processing of data, enabling interfaces, etc... To do this you would need to modify the following value:

     

    <add key="FileLog.LogLevel" value="3"/>

     

    in the following file:

     

    x:\netqos\reporter\NetQoS.ReporterAnalyzer.PumpService\bin\NetQoS.ReporterAnalyzer.PumpService.exe.config

     

    After which you would need to restart:

     

    NetQoS Reporter/Analyzer Pump Service

     

    As an example with the value set to default you would not get the following message in the log. The value in bold here after the time represents the minimum level in the config file required to write this error to the log:

     

    18:39:04 4 - DataConverter: Due to errors, disabling all existing interfaces that don't have agents.

     

    Note: The default value is 3 and as a rule for troubleshooting need not be made higher than 7. Keep in mind that once the troubleshooting has been completed the value should be readjusted back to the default setting as higher settings can create large log files.