IT Process Automation

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  • 1.  Translate HTML email to Plain Text

    Posted Aug 29, 2019 09:58 AM
    Hi all,

    I need to get only the text in an HTML email (using "get email content" object).
    Does anyone have any idea about how can I do this?

    Regards,
    Sérgio Castro


  • 2.  RE: Translate HTML email to Plain Text
    Best Answer

    Posted Aug 29, 2019 02:30 PM
    I would Google "javascript convert html to plain text" to get ideas for your code to strip out the markup.

    ------------------------------
    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants
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  • 3.  RE: Translate HTML email to Plain Text

    Posted Sep 03, 2019 12:04 PM
    I recently had to do this and decided to use ServiceDesk maileater's capabilities to avoid recoding the thing from scratch :)


  • 4.  RE: Translate HTML email to Plain Text

    Posted Sep 04, 2019 04:07 AM
    We used to use Maileater but our customers have some requirments that maileater doesn't accomplish so we need to develop our our maileater process but it looks like Process Automations is not very good treating emails :P.