IT Process Automation

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  • 1.  "Get Email Content" operator - message encoding

    Broadcom Employee
    Posted Feb 23, 2022 06:05 AM
    Team,
    I have some encoding problems using "Get Email Content" operator when the message is sent from Outlook - in this case, czech characters are corrupted.

    Message sent from Outlook:

    Exactly the same message sent from GMail.



    Does anyone have any experience with this?

    Thank you,
    Jakub


  • 2.  RE: "Get Email Content" operator - message encoding
    Best Answer

    Broadcom Employee
    Posted Feb 23, 2022 01:29 PM
    Seems that the cumulative fix SP05 solved the issue :)

    Jakub


  • 3.  RE: "Get Email Content" operator - message encoding

    Posted Mar 14, 2022 03:00 AM
    Hi Jakub 
    if you please can i use ITPAM to work as mail eater to connect to our exchange since for security reason the company disable the IMAP and POP3 
    and mail eater not supporting SMTP  
    i think if you successfully reading the emails we can create ticket from it , or you are using **** connector ?