IT Process Automation

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  • 1.  getting error after following techdoc to change PAM DB's

    Posted Jul 22, 2019 11:46 AM
    PAM 4.3.3

    Followed : 
    https://ca-broadcom.wolkenservicedesk.com/external/article?legacyId=tec596124


    Got : 2019-07-22 10:36:45,418 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/itpam]] [0.3.4.40-8280-4] Exception while dispatching incoming RPC call

    com.google.gwt.user.server.rpc.UnexpectedException: Service method 'public abstract java.lang.Integer com.ca.pam.client.rpc.OasisRemoteService.getUserSessionTimeout()' threw an unexpected exception: java.lang.NullPointerException

    at com.google.gwt.user.server.rpc.RPC.encodeResponseForFailure(RPC.java:385)

    at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:588)

    at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)

    at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)

    at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

    at com.ca.pam.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:67)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

    at com.ca.pam.filter.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:41)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

    at com.ca.pam.filter.PAMCorsFilter.doFilter(PAMCorsFilter.java:31)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

    at com.ca.pam.filter.NTLMAuthenticationFilter.doFilter(NTLMAuthenticationFilter.java:72)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)

    at org.jboss.web.tomcat.service.session.ClusteredSessionValve.handleRequest(ClusteredSessionValve.java:135)

    at org.jboss.web.tomcat.service.session.ClusteredSessionValve.invoke(ClusteredSessionValve.java:94)

    at org.jboss.web.tomcat.service.session.JvmRouteValve.invoke(JvmRouteValve.java:88)

    at org.jboss.web.tomcat.service.session.LockingValve.invoke(LockingValve.java:62)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

    at com.optinuity.c2o.server.valve.SecureSessionCookieValve.invoke(SecureSessionCookieValve.java:14)

    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)

    at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)

    at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

    at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)

    at org.jboss.web.tomcat.service.sso.ClusteredSingleSignOn.invoke(ClusteredSingleSignOn.java:711)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)

    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)

    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)

    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

    at java.lang.Thread.run(Thread.java:748)

    Caused by: java.lang.NullPointerException

    at com.ca.pam.server.OasisGwtServlet.getUserSessionTimeout(OasisGwtServlet.java:7083)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:498)

    at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)

    ... 44 more



  • 2.  RE: getting error after following techdoc to change PAM DB's

    Posted Jul 29, 2019 08:24 AM
    Thread can be closed.

    Jennifer from support extracted the content after I've sent her our db.

    thanks.