IT Process Automation

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  • 1.  CA Process Automation 4.3.03 - Process hanging with running operator

    Posted Jul 03, 2019 03:34 AM
    Hi,
    I had some curious effect on customers productive site.
    A bunch of processes where hanging since several days in status running.
    Looking where they stuck I found active operators like JavaScript-Operator with circling activ icon.
    Those processes could not be cancelled - status remained active.

    I had to restart Process automation. After that processes where continued (with error because I had not catched such situation).

    In c2o.log I find something like this:
    C2OSoapControllerServlet:404No SOAP Action specifiedPOST

    After restart this error didn't appear again till now.

    Does anybody have any idea what could have happened and what I could look for when it appears again?

    Thanks for any idea.

    Regards,
    Peter

    ------------------------------
    Senior Technical Consultant
    Fujitsu Services
    ------------------------------


  • 2.  RE: CA Process Automation 4.3.03 - Process hanging with running operator

    Posted Mar 31, 2020 06:14 AM
    Hi all,
    in different environments we see errors like these:
    2019-06-11 15:52:33,050 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-27] C2OSoapControllerServlet:404No SOAP Action specifiedPOST
    2019-06-11 16:02:33,030 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-14] C2OSoapControllerServlet:404No SOAP Action specifiedPOST
    2019-06-11 16:12:33,008 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-41] C2OSoapControllerServlet:404No SOAP Action specifiedPOST
    2019-06-11 16:22:32,987 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-50] C2OSoapControllerServlet:404No SOAP Action specifiedPOST
    2019-06-11 16:32:32,967 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-36] C2OSoapControllerServlet:404No SOAP Action specifiedPOST
    2019-06-11 16:42:32,944 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-23] C2OSoapControllerServlet:404No SOAP Action specifiedPOST
    2019-06-11 16:52:32,924 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-45] C2OSoapControllerServlet:404No SOAP Action specifiedPOST
    2019-06-11 17:02:32,903 ERROR [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [.33.194-8080-16] C2OSoapControllerServlet:404No SOAP Action specifiedPOST

    Is there any trick in PAM 4.3.3 to parameterize something so that they do not come up every 10 minutes?

    Prpcesses do not hang because of this error

    Regards,
    Peter

    ------------------------------
    Senior Technical Consultant
    Fujitsu Services
    ------------------------------

    Original Message