Hello,
we are unable to login to ITPAM after we installed CP 01. Below is the error that we see in the logs.
Can someone suggest how this can be resolved.
2019-09-06 18:49:24,523 INFO [com.optinuity.c2o.security.jaas.ITPAMEiamLoginModule] [8.58.55-8080-17] Authentication method to be used is PASSWORD2019-09-06 18:49:24,523 INFO [com.optinuity.c2o.security.jaas.ITPAMEiamLoginModule] [8.58.55-8080-17] Authentication method to be used is PASSWORD2019-09-06 18:49:24,523 INFO [com.optinuity.c2o.security.jaas.ITPAMEiamLoginModule] [8.58.55-8080-17] Username: chitraj2019-09-06 18:49:32,039 INFO [com.optinuity.c2o.c2oserver.ServerManager] [igUpdatesThread] ******************CONFIG UPDATES TASK STARTED**********************2019-09-06 18:49:33,964 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/itpam]] [8.58.55-8080-28] Process file: ; SOAP Service: "checkServerStatus"; Conn ID: None; Servlet Path: /soap2019-09-06 18:49:33,964 INFO [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [8.58.55-8080-28] Process file: ; SOAP Service: "checkServerStatus"; Conn ID: None; Servlet Path: /soap2019-09-06 18:49:33,967 INFO [com.optinuity.c2o.ldapmanagement.UserManagementFactory] [8.58.55-8080-28] Getting security information for user svc-Servicecatalog from EEM2019-09-06 18:49:33,967 INFO [com.optinuity.c2o.ldapmanagement.EeiamSearch] [8.58.55-8080-28] EaiamSearch: Setting search properties for Eiam search2019-09-06 18:49:33,967 INFO [com.optinuity.c2o.ldapmanagement.EeiamSearch] [8.58.55-8080-28] EaiamSearch: Setting search properties for Eiam search completed2019-09-06 18:49:33,970 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/itpam].[C2OSoapControllerServlet]] [8.58.55-8080-28] Servlet.service() for servlet C2OSoapControllerServlet threw exceptionjava.lang.NoClassDefFoundError: org/apache/http/conn/scheme/SchemeRegistry at com.ca.itechnology.iclient.IclUtil.ObtainConnection(IclUtil.java:1958) at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1457) at com.ca.itechnology.iclient.IclMethod.runBatMethod(IclMethod.java:212) at com.ca.itechnology.iclient.Iclient.runBatMethod(Iclient.java:580) at com.ca.eiam.poz.Network.RunBatMethod(Network.java:320) at com.ca.eiam.poz.PozFactory.runMethod(PozFactory.java:2236) at com.ca.eiam.SafeContext.setBackend(SafeContext.java:5707) at com.ca.eiam.SafeContextFactory.createSafeContext(SafeContextFactory.java:173) at com.ca.eiam.SafeContextFactory.getSafeContext(SafeContextFactory.java:101) at com.optinuity.c2o.securitymanagement.EEMSessionContext.getSessioncontext(EEMSessionContext.java:129) at com.optinuity.c2o.securitymanagement.EEMSessionContext.getSafeContext(EEMSessionContext.java:112) at com.optinuity.c2o.securitymanagement.EEMSessionContext.getSafeContext(EEMSessionContext.java:75) at com.optinuity.c2o.ldapmanagement.EeiamSearch.setContext(EeiamSearch.java:112) at com.optinuity.c2o.ldapmanagement.EeiamSearch.getC2OSecurityInfo(EeiamSearch.java:52) at com.optinuity.c2o.ldapmanagement.UserManagementFactory.getC2OSecurityInfo(UserManagementFactory.java:118) at com.optinuity.c2o.ldapmanagement.UserManagementFactory.authenticateUser(UserManagementFactory.java:150) at com.optinuity.c2o.wsd.trigger.util.TriggerUtil.validateUser(TriggerUtil.java:157) at com.ca.pam.soap.ItpamSoapAction.authenticateWithPwd(ItpamSoapAction.java:287) at com.ca.pam.soap.ItpamSoapAction.authenticateUser(ItpamSoapAction.java:247) at com.ca.pam.soap.ItpamSoapAction.executeSoapReq(ItpamSoapAction.java:147) at com.ca.pam.frontcontroller.C2OSoapControllerServlet.executeSoapRequest(C2OSoapControllerServlet.java:156) at com.ca.pam.frontcontroller.C2OSoapControllerServlet.service(C2OSoapControllerServlet.java:135) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.ca.pam.filter.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.ca.pam.filter.PAMCorsFilter.doFilter(PAMCorsFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190) at org.jboss.web.tomcat.service.session.ClusteredSessionValve.handleRequest(ClusteredSessionValve.java:135) at org.jboss.web.tomcat.service.session.ClusteredSessionValve.invoke(ClusteredSessionValve.java:94) at org.jboss.web.tomcat.service.session.JvmRouteValve.invoke(JvmRouteValve.java:88) at org.jboss.web.tomcat.service.session.LockingValve.invoke(LockingValve.java:62) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525) at com.optinuity.c2o.server.valve.SecureSessionCookieValve.invoke(SecureSessionCookieValve.java:14) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158) at org.jboss.web.tomcat.service.sso.ClusteredSingleSignOn.invoke(ClusteredSingleSignOn.java:672) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Thread.java:748)2019-09-06 18:49:38,291 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Adjusting Reporting Data purging policies if needed. Node is Domain Orch - Master2019-09-06 18:49:38,291 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Fetching Reporting purge policies configured in Orchestrator2019-09-06 18:49:38,291 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Policies from Orchestrator [Policy=NO_DELETE], [Start Time=0:1], [Days After=10]2019-09-06 18:49:38,291 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] No update required, Reporting purge data policies did not change.2019-09-06 18:49:38,291 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Retrieve reporting data from the main Database and attempt to insert into reporting DB....2019-09-06 18:49:38,291 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Fetching statements from c2oquerystore which are ready for processing2019-09-06 18:49:38,294 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Fetched 0 statements from c2oquerystore in 3 ms ; Start processing statements.2019-09-06 18:49:38,295 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Done processing 0 statements from c2oquerystore in 1 ms.2019-09-06 18:49:38,295 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Statement retrieved and executed in 4 ms; Cleaning reported data from C2OQueryStore....2019-09-06 18:49:38,299 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] C2OQueryStore cleanedup in 4 ms. Reporting cycle completd in 8 ms.2019-09-06 18:50:30,003 INFO [com.optinuity.c2o.config.NodeManager] [olledOperations] Starting polled operations cycle2019-09-06 18:50:30,003 INFO [com.optinuity.c2o.config.NodeManager] [olledOperations] Checking polled operations, current list size - 752019-09-06 18:50:30,003 INFO [com.optinuity.c2o.config.NodeManager] [olledOperations] Completed checking current list in 0 ms; wait time for polled operations = 120000 ms2019-09-06 18:50:32,043 INFO [com.optinuity.c2o.resources.C2OResourceManager] [ceReleaseThread] Release resources2019-09-06 18:50:32,043 INFO [com.optinuity.c2o.resources.C2OResourceManager] [ceReleaseThread] Pending/Recently Completed Resource Actions Count: 02019-09-06 18:50:32,043 INFO [com.optinuity.c2o.resources.C2OResourceManager] [ceReleaseThread] Resources Release complete2019-09-06 18:50:32,076 INFO [com.optinuity.c2o.resources.C2OResourceManager] [llocationThread] Allocating resources2019-09-06 18:50:32,076 INFO [com.optinuity.c2o.resources.C2OResourceManager] [llocationThread] Cleaning completed resources2019-09-06 18:50:32,076 INFO [com.optinuity.c2o.resources.C2OResourceManager] [llocationThread] Cleaned completed resources2019-09-06 18:50:32,076 INFO [com.optinuity.c2o.resources.C2OResourceManager] [llocationThread] Pending/Recently Completed Resource Actions Count: 02019-09-06 18:50:32,076 INFO [com.optinuity.c2o.resources.C2OResourceManager] [llocationThread] Resources allocation complete2019-09-06 18:50:38,353 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Adjusting Reporting Data purging policies if needed. Node is Domain Orch - Master2019-09-06 18:50:38,353 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Fetching Reporting purge policies configured in Orchestrator2019-09-06 18:50:38,353 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Policies from Orchestrator [Policy=NO_DELETE], [Start Time=0:1], [Days After=10]2019-09-06 18:50:38,353 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] No update required, Reporting purge data policies did not change.2019-09-06 18:50:38,353 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Retrieve reporting data from the main Database and attempt to insert into reporting DB....2019-09-06 18:50:38,353 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Fetching statements from c2oquerystore which are ready for processing2019-09-06 18:50:38,355 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Fetched 0 statements from c2oquerystore in 2 ms ; Start processing statements.2019-09-06 18:50:38,356 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Done processing 0 statements from c2oquerystore in 1 ms.2019-09-06 18:50:38,356 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] Statement retrieved and executed in 3 ms; Cleaning reported data from C2OQueryStore....2019-09-06 18:50:38,360 INFO [com.optinuity.c2o.reporting.ReportingManager] [eportingManager] C2OQueryStore cleanedup in 4 ms. Reporting cycle completd in 7 ms.2019-09-06 18:50:39,373 INFO [com.optinuity.c2o.security.jaas.ITPAMEiamLoginModule] [68.58.55-8080-2] Authentication method to be used is PASSWORD2019-09-06 18:50:39,373 INFO [com.optinuity.c2o.security.jaas.ITPAMEiamLoginModule] [68.58.55-8080-2] Username: pamadmin2019-09-06 18:50:44,029 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/itpam]] [8.58.55-8080-28] Process file: ; SOAP Service: "checkServerStatus"; Conn ID: None; Servlet Path: /soap2019-09-06 18:50:44,029 INFO [com.ca.pam.frontcontroller.C2OSoapControllerServlet] [8.58.55-8080-28] Process file: ; SOAP Service: "checkServerStatus"; Conn ID: None; Servlet Path: /soap2019-09-06 18:50:44,031 INFO [com.optinuity.c2o.ldapmanagement.UserManagementFactory] [8.58.55-8080-28] Getting security information for user svc-Servicecatalog from EEM2019-09-06 18:50:44,032 INFO [com.optinuity.c2o.ldapmanagement.EeiamSearch] [8.58.55-8080-28] EaiamSearch: Setting search properties for Eiam search2019-09-06 18:50:44,032 INFO [com.optinuity.c2o.ldapmanagement.EeiamSearch] [8.58.55-8080-28] EaiamSearch: Setting search properties for Eiam search completed2019-09-06 18:50:44,033 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/itpam].[C2OSoapControllerServlet]] [8.58.55-8080-28] Servlet.service() for servlet C2OSoapControllerServlet threw exceptionjava.lang.NoClassDefFoundError: org/apache/http/conn/scheme/SchemeRegistry at com.ca.itechnology.iclient.IclUtil.ObtainConnection(IclUtil.java:1958) at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1457) at com.ca.itechnology.iclient.IclMethod.runBatMethod(IclMethod.java:212) at com.ca.itechnology.iclient.Iclient.runBatMethod(Iclient.java:580) at com.ca.eiam.poz.Network.RunBatMethod(Network.java:320) at com.ca.eiam.poz.PozFactory.runMethod(PozFactory.java:2236) at com.ca.eiam.SafeContext.setBackend(SafeContext.java:5707) at com.ca.eiam.SafeContextFactory.createSafeContext(SafeContextFactory.java:173) at com.ca.eiam.SafeContextFactory.getSafeContext(SafeContextFactory.java:101) at com.optinuity.c2o.securitymanagement.EEMSessionContext.getSessioncontext(EEMSessionContext.java:129) at com.optinuity.c2o.securitymanagement.EEMSessionContext.getSafeContext(EEMSessionContext.java:112) at com.optinuity.c2o.securitymanagement.EEMSessionContext.getSafeContext(EEMSessionContext.java:75) at com.optinuity.c2o.ldapmanagement.EeiamSearch.setContext(EeiamSearch.java:112) at com.optinuity.c2o.ldapmanagement.EeiamSearch.getC2OSecurityInfo(EeiamSearch.java:52) at com.optinuity.c2o.ldapmanagement.UserManagementFactory.getC2OSecurityInfo(UserManagementFactory.java:118) at com.optinuity.c2o.ldapmanagement.UserManagementFactory.authenticateUser(UserManagementFactory.java:150) at com.optinuity.c2o.wsd.trigger.util.TriggerUtil.validateUser(TriggerUtil.java:157) at com.ca.pam.soap.ItpamSoapAction.authenticateWithPwd(ItpamSoapAction.java:287) at com.ca.pam.soap.ItpamSoapAction.authenticateUser(ItpamSoapAction.java:247) at com.ca.pam.soap.ItpamSoapAction.executeSoapReq(ItpamSoapAction.java:147) at com.ca.pam.frontcontroller.C2OSoapControllerServlet.executeSoapRequest(C2OSoapControllerServlet.java:156) at com.ca.pam.frontcontroller.C2OSoapControllerServlet.service(C2OSoapControllerServlet.java:135) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.ca.pam.filter.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.ca.pam.filter.PAMCorsFilter.doFilter(PAMCorsFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190) at org.jboss.web.tomcat.service.session.ClusteredSessionValve.handleRequest(ClusteredSessionValve.java:135) at org.jboss.web.tomcat.service.session.ClusteredSessionValve.invoke(ClusteredSessionValve.java:94) at org.jboss.web.tomcat.service.session.JvmRouteValve.invoke(JvmRouteValve.java:88) at org.jboss.web.tomcat.service.session.LockingValve.invoke(LockingValve.java:62) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525) at com.optinuity.c2o.server.valve.SecureSessionCookieValve.invoke(SecureSessionCookieValve.java:14) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158) at org.jboss.web.tomcat.service.sso.ClusteredSingleSignOn.invoke(ClusteredSingleSignOn.java:672) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Thread.java:748)
Thanks,
Rajasheker Chittanur