Layer 7 API Management

Expand all | Collapse all

No network interface after full restore

Jump to Best Answer
  • 1.  No network interface after full restore

    Posted 01-21-2020 05:35 AM
    When I perform a full restore on an Layer7 gateway I have the issue that in the applicance menu I get an error when requesting the current network configuration:

    No interfaces found

    When I open the ifcfg-eth0 file in /etc/sysconfig/network-scripts then I see the correct configuration.
    I can't login to the appliance via SSH (putty/mobaxterm).

    I followed the additional Troubleshooting procedure for the issue "Problem: Gateway is not running properly after a restore":
    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-api-management/api-gateway/9-4/reference/troubleshoot-the-gateway/troubleshoot-problems-and-solutions.html#concept.dita_7109cd1681768c1f105f6181bb22ebf66186963b_ProblemGatewayisnotrunningproperlyafterarestore

    The node.properties and omp.dat files were in the full backup image.
    Has someone a suggestion how to perform a restore without this issue ?


  • 2.  RE: No network interface after full restore
    Best Answer

    Posted 01-21-2020 08:18 AM
    Whenever there is a new VM created that will assign a new MAC address, so that needs to be manually corrected in the ifcfg-eth0 file.
    When I do this then the interface shows up correctly.