"Unknown Host" is a DNS error, not a Gateway error. Assuming that your name servers are set correctly in the Gateway, then the most common root causes are the following:
* a typo in the hostname
* the DNS servers aren't working properly
* network issue between Gateway and the DNS servers
* if it's a new hostname then perhaps it hasn't propagated fully yet across the DNS servers
You will want to verify that the hostname is correct, then may need to engage your networking team to resolve, as they may have a network issue between Gateway and DNS servers, or an issue on the DNS server itself.
You could also look to workaround the problem perhaps by changing the name servers on the Gateway to use different DNS servers.
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Senior Technical Support Engineer
Broadcom
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Original Message:
Sent: 05-13-2021 07:23 PM
From: Prem
Subject: Unkown host error
Hello All,
I'm trying to connect azure endpoint from gateway, when I'm using the correct DNS in route assertion, I'm seeing error as
Could you please let me know if anyone faced similar issue before? If I do nslookup DNS server able to resolve it.
Thanks!