It appears your account is missing some details, though I cannot say for support which details.
I recommend opening a ticket with our web support team here:
https://ca-broadcom.wolkenservicedesk.com/web-formYou should still be able to access this. Be sure to select "Support Portal Issues" from the Request Type drop down menu.
Regards,
Joe
Original Message:
Sent: 06-21-2020 12:59 PM
From: Sumeet Basu
Subject: BSN Error
Why I'm getting BSN Error?