Gateway v10 & Portal 4.5 - error while Enrollment

[Aniket Karle]

Hello All,

I am trying to enroll Gateway v10 with Portal 4.5, while enrollment I am getting below error,

Note: Error attached as text file.

Checks done:
1- Private key alias - ssl (present)
2- Shared Portal Resource - Installed while installing OTK 4.4 solution kit

What can be cause of failure and how can I resolve this?

Unable to enroll: RESTMAN failed with result: <class com.l7tech.policy.assertion.AssertionStatus: 0=FINE:No Error>, httpStatus: 409, body: <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<l7:Item xmlns:l7="http://ns.l7tech.com/2010/04/gateway-management">
<l7:Name>Bundle mappings</l7:Name>
<l7:Type>BUNDLE MAPPINGS</l7:Type>
<l7:TimeStamp>2020-11-30T00:58:13.425-08:00</l7:TimeStamp>
<l7:Link rel="self" uri="/1.0/bundle"/>
<l7:Resource>
<l7:Mappings>
<l7:Mapping action="NewOrExisting" actionTaken="UsedExisting" srcId="0000000000000000ffffffffffffec76" targetId="0000000000000000ffffffffffffec76" targetUri="/1.0/folders/0000000000000000ffffffffffffec76" type="FOLDER">
<l7:Properties>
<l7:Property key="FailOnNew">
<l7:BooleanValue>true</l7:BooleanValue>
</l7:Property>
</l7:Properties>
</l7:Mapping>
<l7:Mapping action="Delete" actionTaken="Ignored" srcId="8369c60dcdf7fc3281ff0e8239f2245e" type="SERVER_MODULE_FILE"/>
<l7:Mapping action="NewOrUpdate" actionTaken="Ignored" srcId="69c60df0e823fc3239f2c81f245e8df7" type="SERVER_MODULE_FILE"/>
<l7:Mapping action="NewOrUpdate" actionTaken="Ignored" srcId="e8df70e8269c60df81f2453fc3239f2c" type="SERVER_MODULE_FILE"/>
<l7:Mapping action="NewOrUpdate" actionTaken="CreatedNew" srcId="69c60df0e823fc3239f2c81f245e8df7" targetId="69c60df0e823fc3239f2c81f245e8df7" targetUri="/1.0/serverModuleFiles/69c60df0e823fc3239f2c81f245e8df7" type="SERVER_MODULE_FILE"/>
.
.
<l7:Mapping action="NewOrUpdate" actionTaken="CreatedNew" srcId="0744d7453720999acaa7a04311e4cf7c" targetId="0744d7453720999acaa7a04311e4cf7c" targetUri="/1.0/clusterProperties/0744d7453720999acaa7a04311e4cf7c" type="CLUSTER_PROPERTY">
<l7:Properties>
<l7:Property key="MapBy">
<l7:StringValue>name</l7:StringValue>
</l7:Property>
</l7:Properties>
</l7:Mapping>
.
.
<l7:Mapping action="NewOrUpdate" actionTaken="CreatedNew" srcId="b4cf444ea1a0d97635e332116c4e0af9" targetId="b4cf444ea1a0d97635e332116c4e0af9" targetUri="/1.0/policies/b4cf444ea1a0d97635e332116c4e0af9" type="POLICY"/>

Attachment(s)

Gateway v10 enrollment with Portal 4-5 Error.txt   41 KB 1 version

[Mert Aslaner]

Hi,

Have you looked at the corresponding policy that is causing conflict?
What is the name of the policy? Please be sure that there is no global policy published before enrollment. 

            <l7:Mapping action="NewOrUpdate" errorType="UniqueKeyConflict" srcId="b4bff64ea3a845db60b78151a87dc1e2" type="POLICY">
                <l7:Properties>
                    <l7:Property key="ErrorMessage">
                        <l7:StringValue>(name) (internalTag, type)  must be unique</l7:StringValue>

[Mert Aslaner]

Hi,

Have you looked at the corresponding policy that is causing conflict?
What is the name of the policy? Please be sure that there is no global policy published before enrollment. 

            <l7:Mapping action="NewOrUpdate" errorType="UniqueKeyConflict" srcId="b4bff64ea3a845db60b78151a87dc1e2" type="POLICY">
                <l7:Properties>
                    <l7:Property key="ErrorMessage">
                        <l7:StringValue>(name) (internalTag, type)  must be unique</l7:StringValue>

[Aniket Karle]

Hello Mert,

The issue got resolved.

Reboot was required on the second node of the cluster. After which I was able to enroll portal with gateway.

Regards,
Aniket