Hello siddharth-b ,
Welcome on board.
The products can be download on support.ca.com -> Download Center -> Download Products
You should have an account on support.ca.com associate with your entitlements. If not, you can register a new one with your siteID. If you have any problem with the account or entitlement, the Custom Care team can help you.
For the licenses, you may need to open tickets for license team.
Here is the link of how to contact CA Support,
Contact CA Support - CA Technologies
Regards,
Mark