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  • 1.  Explanation for error message

    Posted Feb 06, 2020 06:22 AM
    We came across this error in the logs:

    | 2020-01-31 23:01:42 |WARN |X|IO |pid=2639.562| perform_until_unlocked    | max perform reached on file u_fecl60 for [                                                        2020013123000120200131220006470980Inter-site exchange File   

    ]

    | 2020-01-31 23:01:42 |ERROR|X|IO |pid=2639.562| o_generate_id             | Error reading header article for u_fecl60: 11


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    Fairly new to some of these messages. Are there any guides to explain what these might be? Its the max perform reached that I'm questioning more.  This continued for around an hour before this message 'Closing client connected for 61 minutes without activity'

    Is there a common cause/remedy or fix? Is it logged in other logs (not just the product log of the node)?

    Has anyone got any monitoring in place (outside of work hours) for this? Can $U alert on this message via emails?



  • 2.  RE: Explanation for error message

    Posted Jan 30, 2021 01:22 PM
    Hi,

    Do you have a correct connection between your two nodes ?
    SOme time this occurs on DMZ servers with NAT configuration, but perhapps happen on a simple no-ok network configuration.

    The other way in on cluster switch in a separate data / bin configuration.

    You can also findout different commands to Purge exchange "thing" that become from old nodes that have disappeared from your technical scope.

    Perhaps can help

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