Error 'General error at loading process or error to load information for process '4552'', reason: 5 - Zugriff verweiger

[David Kremzow]

Jobreport:

c:\>C:\Automic\Agents\Windows\bin\UCXJWX6M.EXE JNR=0005691176 MNR=0100 PNR=2300 IPA=172.31.134.37 TYP=S TXT=" Job started"
Program 'UC4 Job Messenger' version '12.3.0+build.1560758095525' started
UCMDJP: *********************************************************************
UCMDJP: ** JOB 0005691176 (ProcID:0000005504) START AT 07.07.2020/10:52:54 **
UCMDJP: ** UTC TIME 07.07.2020/08:52:54 **
UCMDJP: ** --------------------------------------------------------------- **
Error 'General error at loading process or error to load information for process '4552'', reason: 5 - Zugriff verweigert >CProcess.cpp#sys::ProcessGroup::getByName:916<
UCMDJP: *********************************************************************
Program 'UC4 Job Messenger' version '12.3.0+build.1560758095525' terminated normally

c:\>echo "Hallo Welt"
"Hallo Welt"

[...]

We have a very simple Windows Job, that is running on an WIndows Agent 12.3 on a Windows Server 2016. It seems, that the Agent or the Messenger cannot acces process information. The Agent is startet via ServiceManager. The ServiceManager is installed as described in the manual. No further settings on the service or anything. We have absolutly no fancy stuff here.

Has somebody seen something similar or has an idea, where to look? The logs of agent and service manager don't show smth.

Thanks for ur help.

Best Regards,
David

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Consultant
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[Sina Weber]

Hi David, 

do you have already saved this issue? 

We have the same problem. 
Thank you :)