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Application Manager- Agents table name

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  • 1.  Application Manager- Agents table name

    Posted 11-21-2019 03:31 PM
    Hi all,

    I'm trying to find the name of the table for agents.My problem is that I'm trying to read from a table that doesn't exist. The backlog is apparently 'so_job_queue', so I took a guess that Agents is so_agents. It didn't work. I'd like to try to find the name of that that table.

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    Scheduling Consultant
    South Jersey Industries
    GA
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  • 2.  RE: Application Manager- Agents table name

    Posted 11-21-2019 08:33 PM
    Hi Christopher,

    Please try with the aw_agent_view

    - Raja

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    Senior Consultant
    Capgemini
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  • 3.  RE: Application Manager- Agents table name
    Best Answer

    Posted 11-22-2019 01:48 AM
    the table you're looking for is so_operators

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    Regards
    Pat
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