Hi everyone,
In the past I have found the Srvc_Stopped state is when I have taken down the agent on the remote system. Once I start it, it returns to a Stopped state if I previously stopped it. or goes to running if you just took it down.
You can try to go to the Object Admin/Administration/Agents screen. Select the agent, and uncheck Active. Then recycle the Master as an extra measure.
Since the system was decommissioned before you was able to stop/Inactive it, that is all I can suggest. But then if it is not used, why not just Delete the agent from the Master.
Good luck, and stay well.
Rich
Original Message:
Sent: 05-15-2020 02:16 PM
From: Lian Way Foon
Subject: unable inactive agent
I have a master showing an agent status as Srvc_Stopped. After confirmation, the linux team had decommissioned the server physically and there is no way to bring back the agent server. I would like to turn the agent status to inactive.
However, the system prompt me an error:
AwE-50001
Database Query Error
Ora-20101: Agent xxxxx must be Offline to change status
When I go to explorer > agents to right click on the agent, the dialog box grey out. I couldn't choose to stop the agent.
I would like to know any alternate solution to inactive the agent.