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ErrorMsg: AwE-5123 Email error Details: Illegal address after upgrade to v9.3.2

  • 1.  ErrorMsg: AwE-5123 Email error Details: Illegal address after upgrade to v9.3.2

    Posted 09-16-2020 02:39 PM

    I am seeing the error after upgraded my appman to v9.3.2

    ErrorMsg: AwE-5123 Email error (9/16/20 12:00 AM)
    Details: Illegal address
    {mail.smtp.port=25, mail.smtp.writetimeout=180000, mail.smtp.host=mh.ok.mailhost.company.com, mail.smtp.timeout=180000, mail.smtp.connectiontimeout=30000, mail.smtp.from=RMI@company.com}

    I found a KB https://knowledge.broadcom.com/external/article?articleId=84744 but I have no clue about the aw_mail parameter. Besides, I am running a v9.3.2 version which is higher version than the fix version 9.1.2.

    The second issue I am facing is:

    ErrorMsg: AwE-5102 Agent error (9/15/20 4:01 PM)
    Details: no cipher suites in common
    2bf95328[SSL_NULL_WITH_NULL_NULL: Socket[addr=/10.159.33.210,port=60198,localport=1099]]

    based on the KB https://knowledge.broadcom.com/external/article?articleId=124912, I had removed the parameters. Besides, there is no such server/hostname/IP address refer to 10.159.33.210. I tried to check all the agents setting but found no agent configure to connect their host to the IP address 10.159.33.210.

    The java installed is 1.8.0_192 which it shouldn't trigger this error message too.