AppWorx, Dollar Universe and Sysload Community

SFTP_JAVA job aborts unable to connect to remote host

  • 1.  SFTP_JAVA job aborts unable to connect to remote host

    Broadcom Employee
    Posted 07-23-2018 04:03 PM

    The sftp_java and ftp_java can abort with the following error message in the job outfile.

     

    2018-07-22 10:02:28 Error - unable to connect to remote host - 'Automic.test.com'

     

    The following error can also be seen in the Client gui RmiServer pop up window.

     

    10:27:05.702 ASM2: .AgentService: module name = SFTP_JAVA 
    10:27:05.714 ASM2: AwE-5700 
    ErrorMsg: AwE-5700 Server closed connection (7/22/18 10:27 AM) 
    Details: /app/appworx/out/ o71776966.00
    com.jcraft.jsch.JSchException: fromBase64: invalid base64 data

     
    A review of the AgentService log from the server where the job runs will show the source of the error message as followed…

    ASM2: .AxOptions: NoErrorMsgProperties=false

    ErrorMsg: AwE-5700 Server closed connection (7/22/18 8:08 AM)
    Details: /app/appworx/out/o71776966.00
    com.jcraft.jsch.JSchException: fromBase64: invalid base64 data
                    at com.jcraft.jsch.Util.fromBase64(Util.java:63)
                    at com.jcraft.jsch.KnownHosts.setKnownHosts(KnownHosts.java:219)
                    at com.jcraft.jsch.KnownHosts.setKnownHosts(KnownHosts.java:55)
                    at com.jcraft.jsch.JSch.setKnownHosts(JSch.java:317)
                    at com.appworx.agent.B.?(Sftp.java:238)
                    at com.appworx.agent.B.<init>(Sftp.java:198)
                    at com.appworx.agent.AgentService.sftp(AgentService.java:2195)

     

    Please note this is a jcraft error message which is being captured in the Applications Manager logs.

    In the past the error has been resolved by correcting format errors in the known_host file.