DX Application Performance Management

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 import-agent: Fails with unknown additional bundle

John Braun's profile image
John Braun posted Apr 28, 2021 09:46 AM
I'm attempting to import a JBoss 10.7 agent into the SaaS tenant area for generation of a new DX agent package to be created for use.  However upon running the import-agent against the 10.7 agent binaries, it ultimately fails with the following messages.  Unfortunately, the link provided in the messages is not of much help.

2021-04-28 09:21:22.824 DEBUG <MyServerNameRedacted> --- [ main] m.ca.apm.acc.agentimport.ImportAgentMain : Exception:
java.lang.IllegalStateException: Cannot update package bundles: {"errorCode":"EA0400","timestamp":"2021-04-28T01:21:22Z","errorMessage":"Package cannot include more than one 'process' bundle but there are 2: JBoss:21.4.0.26, Other Java Application:21.4.0.26","_links":{"description":{"href":"https://docops.ca.com/rest/ca/product/latest/topic?hid=HID_API_Error_Messages&space=DXAPM111&format=rendered&language="}}}
at com.ca.apm.acc.agentimport.CreateAgent.updatePackageBundles(CreateAgent.java:524)
at com.ca.apm.acc.agentimport.CreateAgent.run(CreateAgent.java:192)
at com.ca.apm.acc.agentimport.ImportAgentMain.run(ImportAgentMain.java:81)

Any thoughts on how I can get by this issue?
Haruhiko Davis's profile image
Broadcom Employee Haruhiko Davis
Have you followed the instructions for the agent import tool?

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-saas/SaaS/configure-your-monitoring-environment/Download-Additional-Tools/Agent-Import-Tool.html