It looks like you have this installed on Windows, is that correct?
If so we found a bug when attempting to run the Windows automic-connector service with https.
You can try shutting down the automic-connector service from Windows Services .
Then run the command below from the directory where you installed the auotmic connector. Note the file version may be slightly different if you installed a different version of the connector.
java -jar automic-connector-2.1.1.jarThere is a KB article below on this workaround.
https://knowledge.broadcom.com/external/article?articleId=227345
The defect is in the backlog and should be addressed soon, but in the meantime the workaround above should work.
Some other things to consider when configuring the Automic Connector to communicate with AAI via HTTPS.
1. Before running the scripts make sure you have openSSL 1.1.1 installed, and in the PATH system variable.
Other versions of OpenSSL may not work.
2. Make sure that you only have 1 version of Java installed, and the JAVA_HOME variable is set correctly and the %JAVA_HOME%\jre\bin is in the system PATH variable. The java -version command should return the correct version of Java.
3. When running the script
"generateAaiKey.bat" to generate the certificates, make sure to use the fully qualified domain name of the AAI server, and not an IP or short hostname as noted in the guide.