Notifications from conversations doesnt display investment id or name

Question

Hi there,

The problem appear when any user of Clarity tries to see the Investment ID and Task name on the conversation that receives from email because this information does not appear and the user doesn't know to which investment belongs.

this only hapens with custom investments, other investments like proyects displays correctly information in the notification.

any feedback is welcomed

Answer

Hi Esteban,
There is a feature opened on this:
CITs: Task Conversation Notifications
When Custom Investment Task Conversation Notifications are generated the task name and investment name are not passed.
This should be part of a future release.
Regards
Joxi