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 I cant open a support case :(

William Antjoule's profile image
William Antjoule posted Jul 21, 2021 12:25 PM

I've been a long time user of Rally with multiple companies. However since the move to Broadcom I have not been able to open a support case, additionally no one in my org is able to click the "contact Support" in the Rally App and open a ticket. 

I have a separate login from my Rally login that I use to post here but when I click the link in Rally and log in with this account and click the "Open a case" I get  the following error below.



David LeDeaux's profile image
Broadcom Employee David LeDeaux
I can try and help.  If you can PM me your Rally username I can see about getting this to the team that handles these types of requests