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Ask a Question, Get a Response - Unanswered Question? Offer a Solution (Jan 29 - Feb 5)

By Christopher Hackett posted 01-29-2016 04:18 PM


Dear SM Community Members,


***Important Request*** We need your help letting us know how we are doing!

Please Go HERE: to take the CA Service Desk Manager Customer Feedback Survey, which should take no more than 2-3 minutes to complete. We value your input!


It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed". To help further responses to all questions we have the following campaign.



See a question below you might have a response for? Jump In! Help a Fellow Community Member Out!


Here's the list of unanswered questions for this coming week:


CMDB Visualizer Dependents Up Setting

CABI report - Attached Events

CABI: Internal API error WIS 30270

New operation to display form anonymous

sla setup

Date Calculation issue in webi

Load users in catalog based on Business Unit/Tenant

How to make a software product available for manual installation in user's machine via CA ITAM.

We are having problem with Service Catalog specifically during the loading of "My Recent Requests" ...

Service type to add on a message template

Create Change Order From Issue

SDM - Factory for work schedule (schedule.sym)?

Ticket's survey

Ca Service desk Upgrade to 14.1 and Offline Boxi Sequence


Thank You All for Your Efforts!