Business: Cox Enterprises, Inc. is a privately held communications, media and automotive company employing approximately 50,000 employees. Its three divisions provide broadband, broadcast, publishing and automotive services.
Challenge: Providing organizational visibility of the portfolio in one solution to more effectively manage incoming demand, assess project and portfolio health and provide for more maturity in forecasting resource needs, was a key challenge for the organization.
Solution: Cox Enterprises replaced its legacy tool with CA Project & Portfolio Management SaaS (CA PPM SaaS). The solution is used to track around 450 IT-related projects, providing visibility across active and planned projects.
Benefit: CA PPM SaaS helps Cox Enterprises measure what is delivered against commitments and develop the staffing strategies that will ensure it delivers on its customer service promises.
Based in Atlanta, Georgia, Cox Enterprises, Inc. is a privately held communications, media and automotive company employing approximately 50,000 members of staff. It provides cable, high speed internet and security services to large markets throughout the US, owns numerous newspapers and television stations, as well as Manheim Auctions, Autotrader.com, Valpak and other well-known brands. The company has three divisions: Cox Communications provides broadband, entertainment, home security and home automation services; Cox Media Group provides broadcast, publishing and digital media services; and Cox Automotive provides digital marketing and software services for automotive dealers and consumers.
Read the full story here: Cox Enterprises Keeps IT Projects on Track and Optimizes Resources with CA Project and Portfolio Management SaaS