I have been fortunate to have been involved with CA PPM (Clarity) for over 11 years. During that time I have worked with some of the best and brightest consultants in the industry. The best ones I worked with, were the ones that did not necessarily know everything about CA PPM, but knew where to look for the answers. That meant looking at the manuals, tech bulletins, calling the expert in a particular functionality, experimenting, and generally being able to do excellent research. Often, they relied on their contacts and the content on the CA PPM Community.
Regardless of where the consultants come from, i am surprised every time that I meet one that does not know the CA PPM community exists. Last week, I had a meeting with one that truly knew her stuff, but did not know that the community existed. This was strange as they worked for CA. I took the time to explain the community to her, the sandbox, the great resources available to her on the site. I believe she saw the value and will join.
All this got me thinking. For the past 7 years that i have been involved in the community we have tried to have CA promote the community. I think that we have now reached a level of maturity and participation that we (the members) can work along side CA to promote the community. We show it to anyone we work with that comes on board, so why not make sure the consultants we work with know about it? Next time that you work with a CA PPM consultant, just check with them if they are a member of the community.If they are not, introduce it to them. In the long run, we are helping them out and in turn helping our community.