Symantec Privileged Access Management

Tech Tip - CA Privileged Access Manager: Failed to create new API key

By wonsa03 posted 02-26-2017 07:43 PM

  

CA Privileged Access Manager Tech Tip by Kelly Wong, Principal Support Engineer for 27th February 2016

 

Symptoms

Confirmed PAM is licensed with "External API Capability" and "Enable External REST API" option is checked.

 

Creation of target account for API key is failing with following error:

 

“Unable to create target account for API key ***-xx Message was Message 5146: A Password Authority problem prevented completing the request. Message was The specified password view policy ID is invalid. PasswordViewPolicy not found”

 

Cause

The default Password View Policy named ‘Default’ is assigned to the Target account for API key. If the ‘Default’ Password View Policy is renamed or removed, the Target account creation will fail.

 

Resolution

Rename or create Password View Policy with the name 'Default'.

0 comments
4 views

Permalink