CA Service Management

 View Only

Bringing back “CA Service Management”

By Michael Lentini posted Apr 01, 2020 11:18 AM

  

Dear Community Member,
 

As you may have noticed that we have been in the process of renaming our Service Management products to Clarity Service Management in an effort to unify and streamline our product brand names.

But many of you – our customers and partners – told us that you prefer “CA Service Management” over Clarity Service Management, and that the name change might prove confusing to you. Based on the external and internal feedback, we have decided to rollback product name changes. As such, we will continue using the previously popular product names – CA Service Management, CA Service Desk Manager, CA Service Catalog, CA IT Asset Manager, CA Business Service Insight.

The change in product’s and/or solution’s name does not have any impact on licensing, available capabilities, and support services pertaining to the underpinning products – Service Desk Manager, Service Catalog, IT Asset Manager, Business Service Insight.

 

Thank you for your feedback.

CA Service Management Product Team

0 comments
72 views

Permalink