Clarity Service Management

CA Service Management 17.2 Roll-up Patch 1 (17.2.0.1) Released

By Pravesh Jha posted 06-18-2019 11:38 AM

  

 

CA Service Management 17.2 Roll-up Patch 1 (17.2.0.1) Released

 

On behalf of CA Technologies, a Broadcom Company, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated patches for our products. Today, we are pleased to announce the availability of CA Service Management 17.2 Roll-Up Patch 1 (17.2.0.1). This Roll-Up Patch is delivered for CA Service Management 17.2.

 

Summary:
Customers planning to upgrade to CA Service Management 17.2 and those who have already upgraded to CA Service Management 17.2 should install this patch in order to obtain resolutions to the issues identified in the Release Notes section of the product documentation as well as to receive future fixes as detailed in the Defect Resolution Process.

 

Patch Content:

This update includes maintenance for CA Service Desk Manager, CA Service Catalog, CA IT Asset Manager (Asset Portfolio Management), Unified Self-Service, and xFlow. We encourage you to visit CA Service Management 17.2.0.1 Release Notes for a summary of the fixes included in this patch and to also review How to Implement 17.2.0.1 prior to applying the patch.

 

You can download your copy of CA Service Management 17.2 Roll-Up Patch 1 (17.2.0.1) from CA Support Online - CA Service Management Solutions & Patches. If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx.

 

To connect, learn, and share with other customers, join and participate in our CA Service Management Community at https://community.broadcom.com/enterprisesoftware/communities/ communityhomeblogs?CommunityKey=e2cd3188-49bc-4f38-88f1-74260f56fa66.

 

You may review the CA Support Lifecycle Policy within the “Working with CA Support” guide available at https://casupport.broadcom.com by navigating to the Support Policies link.

 

Thank you again for your business.

 

2 comments
89 views

Permalink

Comments

07-08-2019 01:52 AM

Hi Stuart,

No, CA Service Management 17.2.0.1, don't have option of Windows Authentication for connectivity to a Microsoft SQL database. 

Currently this enhancement is in our backlog and is expected to be delivered by end of CY 2019. In case of change in timeline we will let you know.

Thanks,
Pravesh

07-03-2019 07:06 PM

​Does CA Service Management 17.2.0.1, now include the option of Windows Authentication for connectivity to a Microsoft SQL database?

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=125063