Business: The Advisory Board Company helps 180,000 healthcare professionals in 3,900 healthcare organizations improve the quality and efficiency of patient care. It provides strategic guidance alongside implementation services
Challenge: The free flow of information throughout the healthcare ecosystem is essential for effective health management and care efficiency. Providers and payers’ inability to share and integrate data within new and existing systems is inhibiting healthcare outcome improvements.
Solution: Healthcare organizations are using APIs to seamlessly integrate their existing assets into one cohesive healthcare system. The Advisory Board Company uses CA API Management to publish more than 20 APIs between internal and external application integrations.
Result: CA API Management enables developer communities amongst The Advisory Board Company to make full use of APIs and data insights in a secure and flexible way.
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Business: The Child and Family Services Agency (CFSA) is a public child welfare agency in the District of Columbia responsible for protecting child victims and those at risk of abuse and neglect and assisting their families.
Challenge: The agency’s 300 social workers need to deliver a fast response whenever issues arise. Mobile access to its enterprise case management system of record (FACES) would enable them to operate more efficiently.
Solution: APIs provide authorized staff with secure and seamless mobile access to FACES. CA API Management secures a total of 18 APIs, which can also act as an interface for other systems.
Benefit: With effective API management, CFSA has empowered its social workers to work more flexibly and efficiently, with some team members reporting productivity gains of two hours a week.
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Business: IceMobile’s mission is to add emotion to transactional loyalty in the food retail market. By combining data and technology to deliver personalised mobile experiences, it boosts revenue and increases customer loyalty for retailers worldwide.
Challenge: With retailers’ legacy IT systems putting sales at risk, IceMobile needed to accelerate and simplify integration between IceMobile’s Bright Loyalty Platform and retailers’ back office systems.
Solution: APIs require only limited changes to the food retailers’ back office systems. CA API Gateway simplifies connections with multiple international food retailers while ensuring IceMobile meets retail security standards.
Benefit: By simplifying integration, IceMobile has cut implementation times from 14 to eight weeks while minimising impact on retailers’ busy IT departments. The ability to integrate with any technology safeguards growth.
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