Clarity Service Management

Ask a Question, Get a Response - Unanswered Question? Offer a Solution (Dec 18 - Jan 4) Date Extended!

By Christopher Hackett posted 12-18-2015 03:40 PM


Dear SM Community Members,


It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed". To help further responses to all questions we have the following campaign.



Jump In! Help a Fellow Community Member Out!


Here's the list of unanswered questions for this coming week:


Mobile App Scoreboards Not Working

Activity duration calculation

Creative uses for Service Catalog label controls?

Duplicate Notes in Catalog

When i open a change order in CA SDM 12.5 then status of workflow  is terminated

Change status when click edit button on employee role

looking for SDU Enhancement Pack 1....

webengine can't get cgi_path from webdirector

Options manager in progress


Thank You All for Your Efforts! Happy Holidays and NewYear!





01-04-2016 12:01 AM

Hi All,


I've taken a quick stab at all of them except for:


Change status when click edit button on employee role


if anyone is brave enough to tangle with some code.


Thanks! Kyle_R.

12-28-2015 11:29 AM