Symantec IGA

Announcing the end of service (EOS) of CA Business Intelligence (JasperSoft) version 6.4.3

By Itamar Budin posted 05-19-2020 07:57 AM

  

Date: May 19, 2020
To: Symantec IGA (Identity Suite, Identity Manager, Identity Governance and Identity Portal) Customers
Subject: CA Business Intelligence (JasperSoft) version 6.x End of Service (EOS) notification

On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high quality, innovative software and services. Broadcom is continually working to improve our software and services to best meet the needs of our customers.

This notice is to inform you that the CA Business Intelligence (CABI) reporting solution, version 6.4.3, that shipped with our Symantec IGA solution has reached End-of-Service on 5/8/2020.

The CABI Report server developed using the TIBCO© JasperSoft solution. TIBCO© has announced the EOS dates on their website here:

https://community.jaspersoft.com/wiki/jaspersoft-product-version-end-life-schedule

Customers who are running our 14.2 and 14.3 version should upgrade to version 7.1.1 which is available to download from our support site.

For more information on how to upgrade your current report server, see the following section in our documentation:

http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/upgrading/upgrade-the-report-server.html

Customer who are running our 14.1 solution should note that they are running a version which is going to be EOS on 10/30/2020.

If you are running version 14.1, you should be in the process of planning for an upgrade to our latest version (14.3).

We will provide best effort support for customers who are running CABI 6.4.3 based on publicly available documentation.

We will not be able to provide any fixes on the EOS version (6.4.3).

Your success is important to us, and we look forward to continuing our successful partnership with you.

Thanks in advance 

Itamar Budin

Product Management Lead  - Identity Governance & Administration | Symantec Software Division

Symantec, A Broadcom Company

 

Product Management Lead  - Identity Governance & Administration | Symantec Software Division

Symantec, A Broadcom Company

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05-20-2020 02:45 AM

In reference to the above announcement, we have removed JasperReports 6.x versions from the Identity Manager and Identity Governance 14.2 and 14.3 Platform Support Matrices (PSM).

Thanks 
Shamlee