In today's digitally-driven world, ensuring a positive customer experience is essential to success. As many organizations undergo digital transformation initiatives, the ability to understand how customer experience impacts the business has become increasingly important. Operations and business teams need a unified view of the health and performance of business-critical applications in order to establish a common understanding of how certain performance issues might impact the bottom line.
While traditional end-user monitoring and Application Performance Management (APM) solutions are able to provide some of this data, today's current methods for collecting customer experience data still present many challenges. This is where Business Payload Analyzer can help.
Read the full blog to learn more and view tutorials on how to get started using Business Payload Analyzer today.