Industry Analyst firm Enterprise Management Associates (EMA) recently wrote an Impact Brief report where they review CA Service Management 17.0 and our overall ITSM and ITAM strategies. Besides covering this latest release, they say that "CA is delivering on what EMA calls 'next-generation asset management', in which service and asset management come together for full life-cycle optimization."
Here is an excerpt from the report, or click on the button below to read the full report.
