Operating a business in the medical technology and life sciences industries is not easy. The stakes of every project are extremely high, not just to ensure that the company delivers value for itself, but to deliver value to customers that might mean the difference between life and death. In this business you simply have to get it right. We recently spoke to a health-tech company facing just this situation. Here's an excerpt:
Q: What were the challenges you needed to overcome to be successful?
A: We have over 3,000 systems and applications contributing to just a small number of products that deliver customer value. This complex environment had resulted in the development of a number of custom spreadsheet solutions ... read full interview here.