Certifications

Urgent Issue Accessing CertMetrics with Former Professional Email

  • 1.  Urgent Issue Accessing CertMetrics with Former Professional Email

    Posted Feb 12, 2026 09:42 PM

    Good afternoon, community,

    I am facing an issue accessing CertMetrics with my former professional email address, since I am no longer an employee.

    I am unable to open a support ticket because the page shows an authentication error (screenshot attached).

    My former email address is: renan.borges@dell.com.br
    My current personal email, with a new registration, is: bdsrenan@gmail.com

    I urgently need assistance, as I must provide proof of my certifications for a new job opportunity.

    I would greatly appreciate your help.

    Best regards,
    Renan Borges

    This error indicates that the page cannot be reached or that a required plug-in is missing.


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