Unable to spool message, q*.rdb files are the ones that consume the most space. What can i do ?

[Miller Echagarreta]

I everyone...

I have 2 servers that continually have space problems in the /UIM filesystem. When validating this problem, it is because the q*.rdb files are the ones that consume the most space.

I understand that these files should generally be at 0 while the robot is OK and there is communication with the hub, since these files contain all the robot's messages. I have monitored the robot and at the communication level I see it working fine and without problems. What can I do?
These robots constantly have this problem and become inoperative...!!!

[Stephen Danseglio]

Hi Miller,

Please review the following KB Article and additional link:
UIM Robot Unable to Spool Message

If you continue to see this error, please open a support case and attach the controller and spooler logs at loglevel 5 and use a logsize of 100000.

Best Regards,

Steve

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Steve Danseglio
Technical Support Engineer 4 | IMS Division
UIM Certified Expert
KCSv6 Practices Certified
Certified Customer Success Manager (CCSM) Level 1
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[Miller Echagarreta]

Thanks Stephen, i saw the link and all points was considered, we don't have problem with the communication, etc... 

Right now we recovered the robot, deactivate robot, removed the *.rdb, activate robot, and this up again...

Subí el nivel del registro a 5 y esperaré a que vuelva a suceder...!!!